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  #1 (permalink)  
Old 03-22-2014, 4:33 AM
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Default Proscan.exe Trojan?

Hello,

My Windows 7 Feed PC running ProScan and NAV has detected a Trojan Suspicious.Cloud.9 in proscan.exe. Anyone else see this from their Virus/Anti-Malware detection software and ProScan? NAV is preventing me from running ProScan.
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Old 03-22-2014, 2:40 PM
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Quote:
Originally Posted by h8tdigitalradio View Post
Hello,

My Windows 7 Feed PC running ProScan and NAV has detected a Trojan Suspicious.Cloud.9 in proscan.exe. Anyone else see this from their Virus/Anti-Malware detection software and ProScan? NAV is preventing me from running ProScan.
The false positive has been reported to Norton. Waiting for a response from them.
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Old 03-22-2014, 2:43 PM
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Quote:
Originally Posted by h8tdigitalradio View Post
Hello,

My Windows 7 Feed PC running ProScan and NAV has detected a Trojan Suspicious.Cloud.9 in proscan.exe. Anyone else see this from their Virus/Anti-Malware detection software and ProScan? NAV is preventing me from running ProScan.
I suspect their latest virus definition caused this as today got a few emails on this.
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Old 04-08-2014, 1:45 PM
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Hello,

NIS continues to flag ProScan. Still waiting for Symantec to correct issue.
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Old 04-09-2014, 5:26 AM
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Originally Posted by h8tdigitalradio View Post
Hello,

NIS continues to flag ProScan. Still waiting for Symantec to correct issue.
Are you using the Symantec's latest virus definitions?
What is the name of the virus?
When does the detection occur? install, starting ProScan?
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Old 04-09-2014, 5:36 AM
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Yes. Using latest Virus Definitions, (software auto updates.)
Suspicious.Cloud.9 is what NIS flags as part of ProScan.
The issue happens during install. NIS will stop the installation after flagging an .exe of ProScan.
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Old 04-09-2014, 5:51 AM
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My virus scanner does not alarm on Pro Scan and I update daily. (of course my backups are to a local removable drive, not to a Cloud). With the many users on these forums, I have to believe this is a False Positive.
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Old 04-09-2014, 6:47 AM
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Default False positive virus

Try running Trend Micro Housecall and see what results you get. I have had very good results using this program on computers that had older software or couldn't run the installed antivirus because it was disabled by the infection.
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Old 04-30-2014, 2:30 PM
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Hello,

Symantec NIS finally stopped flagging ProScan. Reinstalled and running with no issues.

Thanks for the support.
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