Authentication Cookie life

vabiro · #1 (**permalink**) 04-11-2009, 11:50 AM

Hi,

Over the past week I have been having a problem with staying logged in at RR.

Normally, I check the check box and it will keep me logged in until I log out or I flush my cache. Lately, it will not stay logged in. If I am idle for more than couple of hours, or leave the site, I have to log in again.

The behavior is similar to a very short TTL on the cookie, or session-only authentication.

I was wondering if something has changed in the TTL settings, or is the problem on my end.

I am using Firefox 3.0.8 on XP SP3. I have checked the settings, but nothing looks out of the ordinary.

Any thoughts?

Thanks,
Victor

blantonl · #2 (**permalink**) 04-12-2009, 09:53 AM

Victor, nothing has changed on our end. There have been a lot of browser updates in the past week (FF and IE etc) and it's possible some changes in cookie handling have occurred which might have required you to flush out your cookies and reset them.

vabiro · #3 (**permalink**) 04-12-2009, 10:40 AM

Thanks for getting back to me.

You're right about the FF upgrades, so I have tried renaming the cookies.sqlite file and I'll see if that does the trick.

Victor

eorange · #4 (**permalink**) 04-12-2009, 09:30 PM

I am having the exact same problem, same browser, same version, but with XP SP2.

I cannot stay logged into this site. Every time I close my browser, and come back, I have to:

- log in from the home page. I click "Remember Me" on the home page login.
- then, when I visit the forums, I have to log in again, using that tiny login area in the upper right corner of the forums page. I click "Remember Me", and then tell Firefox to "Remember this password".

Then I'm good, until I close my browser.

I just did a Tools...Clear Private Data...then clicked every checkbox, then clicked OK. This didn't help.

I realize nothing changed with the site, but it seems this site isn't jiving with the latest Firefox updates. I'd be more apt to blame it on a FF bug, but I can't think of one other site that I use that has this same problem.

Not criticizing, just reporting...

vabiro · #5 (**permalink**) 04-12-2009, 11:57 PM

Well, part of the problem I am having seems to been addressed by deleting the cookies.sqlite file in the profile directory.

I can now stay logged in for extended periods and after I restart my browser.

I suspect one of the Firefox updates pooched the file in some way, so when it was being written too it wasn't saving it properly. When I deleted it Firefox recreated it and it seems to be working fine for now.

If I could just figure out why it is intermittently running at 100% CPU and dragging down my computer I would be much happier.

Victor

eorange · #6 (**permalink**) 04-13-2009, 09:02 PM

I stand corrected.

This was indeed a Firefox problem, and it was happening to all sites, not just here.

Thanks vabiro - deleting cookies.sqlite unilaterally fixed the problem. Staying logged into Radioreference.com is no longer a problem.

burner50 · #7 (**permalink**) 04-14-2009, 12:27 AM

i'm using google chrome on XP SP3 and have had no problems on any of my computers.

Also no problem with BB Browser.

vabiro · #8 (**permalink**) 04-14-2009, 10:53 AM

Hi,

Just as a follow-up, everything is looking good.

I suspect the Firefox update corrupted the cookies database somehow. Deleting it and recreating it seems to have fixed the issue.

Victor

eorange · #9 (**permalink**) 04-14-2009, 11:49 AM

Quote:

Originally Posted by burner50

i'm using google chrome on XP SP3 and have had no problems on any of my computers.

I've had Chrome since it was released, but using it "along with" FF, and not "instead of". I think I may migrate and switch.