- Joined
- Jan 20, 2012
- Messages
- 242
Greetings.
On June 5, I requested assistance on my account. My Ham Radio Bio shows that I am a Technician, and I asked for help changing that to General, as I could not find a way to do that myself. Five days later I received an email saying that they had changed my username to match my callsign. I did not request that. I followed up with several emails, but as of yet have not heard anything back in TEN days.
It's been over two weeks and the initial request has not been resolved yet. Is this normal? I just want my username back.
On June 5, I requested assistance on my account. My Ham Radio Bio shows that I am a Technician, and I asked for help changing that to General, as I could not find a way to do that myself. Five days later I received an email saying that they had changed my username to match my callsign. I did not request that. I followed up with several emails, but as of yet have not heard anything back in TEN days.
It's been over two weeks and the initial request has not been resolved yet. Is this normal? I just want my username back.