can't pay for premium services thur website

[qc]

Hi, I can't seen to renew my Premium Service when I go Thur the check out it ask to input the text it the Security Check box. I Inputed the correct text but it keeps asking me to retype a new word. can some one look in to this


Thanks

 

[seamusg]

Hi, I can't seen to renew my Premium Service when I go Thur the check out it ask to input the text it the Security Check box. I Inputed the correct text but it keeps asking me to retype a new word. can some one look in to this


Thanks

Payments are not made through this site, most likely they are through PAYPAL. Ask them the question.

 

[qc]

why can't Radio Reference tell paypal I'm trying to renew my premium services

Thanks

 

[seamusg]

why can't Radio Reference tell paypal I'm trying to renew my premium services

Thanks

I don't want to get into a fight with you, but I don't think RR can see why PAYPAL is rejecting you, i believe the law only allows YOU , YOUR BANK and PAYPAL can discuss this.

 

[Dubbin]

Looks like you got this solved since you have your premium subscriber icon.

 

[loumaag]

Looks like you got this solved since you have your premium subscriber icon.

He had it before, I suspect he is just trying to extended his subscription.

why can't Radio Reference tell paypal I'm trying to renew my premium services

Now stop and think for a moment, how would RR know that until the transaction was completed? As seamusg says, it is between you and Pay Pal to solve this problem.

 

[blantonl]

Folks, PLEASE et ME tackle these issues... thanks! ;-)

QC,

Looking at your issue it appears that Paypal might be having a problem, or you are literally mistyping the security code that is displayed. However, looking at the statistics for the day, I can tell you that subscriptions and resubscriptions are WAY down today, so it's possible that Paypal rolled out some new code that has a problem.

My suggestion, wait a day and try again. If you continue to have the problem, please contact me at webmaster [at] radioreference.com and we'll work something out.

Thanks for bringing this to my attention. For everyone one person that reports a problem - another 200 have experienced it and just left in fustration.

Warm regards,

Lindsay