396 stars problems

I have had a 396 for 7 months now. I can not figure out stars. I do as all these forums say. I have firmware 2.00.07. I am going to update again today to the 3.0. Below are the steps I have taken 1. Select New system 2. Select MOT 3. P25 4. Add frequency 152.0375 for the richmond main control...