396t & 996xt
Well I've just started to have the same problem.
I downloaded the update version of Butel ARC XT-PRO 1.8 Build 4 and for some reason my laptop will not communicate with my scanner.
Butel says it's not their fault - Windows 7 won't admit they changed anything - Gigaware USB-Serial Controller cable people want $$$ to ask them a question.
I've talked with others who say it's a driver problem.
I've looked and have tried to download a new driver, but they all want to sell you their scan problem software and a bunch of other stuff instead of just letting you download the driver.
I too have been able to reprogram my scanner for years ... but all of a sudden everything has shut down ... both my 396T & 996XT.
I've checked on a friend's computer using the 9 pin adapter to the uniden and it works fine. (old software)
It's when I use the USB port ... I have a problem.
If anyone knows where to D/L just the current driver that would be appreciated.
Otherwise I might have to change software and try something else.
(I like the Butel because it talks with RadioReference ... do any of the other programs?)
I am trying to re-program my 396XT using the latest ARC XT Pro software. I've done it dozens of times before. But now, the software is not detecting the radio. When I try to "Read" or Write" to the radio, I get a message that no radio is detected. Then when I close the error window, the radio beeps. (Also, If the radio is in "hold" mode, it beeps and comes out of hold mode). So the software IS doing something with the radio, yet it says no radio is detected! ALL of the parameters, baud rate, ports, are correct, and I have even tried all the various values as well. Could a short fall the radio experienced recently have damaged the small connection on the radio or internal circuit? The radio itself works fine, with no aparent damage. Do I risk a master reset of the radio and lose all my data? Should I send it somewhere for repair? Anyone else experience this? Thanks!!!