Bottom left screen is the phone basiclly, that’s where they can call and answer from. Top left screen is a map that I believe also shows units locations (it does on one of the screens). In the middle is where enter all the call info and what not. The one on the right is a CAD for the department. It also shows police incidents as well.
This station in the photo isn’t where the calls get dispatched. Once all the info is entered it’s then seen on the dispatchers screen and he/she dispatches it from there then the tac operators handle it from there’s
Are the calltakers unified. or are calls screened and then sent to specialized calltakers depending on service type (or forwarded to other agencies?)
