Hi, welcome to radio reference. As has been said here, the system of Interest for you is a simulcast system and will be difficult to pick up with a non simulcast capable radio. If you look at the system itself that W3JMC linked to it even says if you are having a problem picking up the system read this. It's an article about simulcast distortion that he provided also.
A better more efficient antenna might even complicate the problem even more as you will be picking up more sites that are simultaneously transmitting what's your radio is calling for interfering with picking up anything
I assume you are past the 30 day return policy, otherwise you could return the radio and pay more money for a simulcast capable radio.
Use your favorite search engine to help you with this, one of the things you might be able to do is mount a directional or yagi antenna on a floor lamp or hat rack or tripod, using about 25 feet of low loss coax or cable you would be able to move this antenna around near a window. The idea is to point the antenna and try to isolate one site. Can be very tricky and it does receive behind the antenna also a little bit.
It's kind of a costly experiment but it could work because of the mobility of the antenna.
View attachment 115824
This is not a yagi antenna or directional antenna, this is a ground plane but I am showing you this picture to give you an idea of what I'm talking about, this is an old picture when I had a backup antenna for my rooftops that I could move around anywhere near the window to improve reception.