Dmirate
Member
Hello,
I have an odd issue that we have run into recently with one of our customers. I installed a brand new APX 7500 radio into a brand new 2016 Dodge Durango. The procedure in how the radio were installed is as follows:
1. All connections are crimped, soldered, and heat shrinked.
2. The radio transceiver power is fused at the battery and runs through a shutdown timer (I bypassed the shutdown timer, same problem).
3. Ground is within 3 feet of the radio, at a factory ground point.
4. We have installed a StiCo antenna (800, UHF, and a motorola GPS)
5. The accessory cable has one wire that needs to be constant hot for trickle power for memory.
Almost every time the vehicle is started, the radio reboots. This vehicle also has an auto shutdown feature, similar to a hybrid (but it is not a hybrid). When you come to idle at an intersection, it will turn the engine off. When you push the gas, the engine turns back on causing the radio to reboot.
We tried another radio/head to see if it was an anomaly; same exact results. At this point, I am thinking an inline capacitor to keep voltage steady at the radio..
Any ideas?
Thanks,
Damon
I have an odd issue that we have run into recently with one of our customers. I installed a brand new APX 7500 radio into a brand new 2016 Dodge Durango. The procedure in how the radio were installed is as follows:
1. All connections are crimped, soldered, and heat shrinked.
2. The radio transceiver power is fused at the battery and runs through a shutdown timer (I bypassed the shutdown timer, same problem).
3. Ground is within 3 feet of the radio, at a factory ground point.
4. We have installed a StiCo antenna (800, UHF, and a motorola GPS)
5. The accessory cable has one wire that needs to be constant hot for trickle power for memory.
Almost every time the vehicle is started, the radio reboots. This vehicle also has an auto shutdown feature, similar to a hybrid (but it is not a hybrid). When you come to idle at an intersection, it will turn the engine off. When you push the gas, the engine turns back on causing the radio to reboot.
We tried another radio/head to see if it was an anomaly; same exact results. At this point, I am thinking an inline capacitor to keep voltage steady at the radio..
Any ideas?
Thanks,
Damon