I just bought a used remote head and 996XT scanner (separate sellers). In the remote head "settings" configuration there is an area to select the color of the display screen. It offers the same choices as the scanner itself. I have selected "white" (since my eyes need all the help they can get) but it never takes effect and always stays pale orange. The scanner has the same display configuration setup and I have been able to get that to work without a problem.
I have updated the remote head with the latest firmware and checked the scanner configuration to see if there was anything that needed to be set to allow the remote head to work as well. So far nothing worked.
As far as I can tell everything else with the scanner and the remote head work fine, it's just this one feature that's not working.
Anyone have an idea or similar experience? Thanks in advance.
Mark
I have updated the remote head with the latest firmware and checked the scanner configuration to see if there was anything that needed to be set to allow the remote head to work as well. So far nothing worked.
As far as I can tell everything else with the scanner and the remote head work fine, it's just this one feature that's not working.
Anyone have an idea or similar experience? Thanks in advance.
Mark