I'm using Proscan software to program my scanner and when I disconnect the cable the scanner shuts off and won't start up. when i connect back up to the computer it works again. Can't figure it out. can anyone help
I'm using Proscan software to program my scanner and when I disconnect the cable the scanner shuts off and won't start up. when i connect back up to the computer it works again. Can't figure it out. can anyone help
Sounds like a portable scanner that is powered by the USB connection and either has dead or no batteries installed. Just taking a guess based on the vague info.