CAD interface to que up Tones

[djm448]

Trying to find any agencies out there that have an interface between their CAD and Radio console where once you commit a unit to an incident, the radio console que's up the applicable tones... and the dispatcher just has to "send" them.

We currently have TriTech CAD and Motorola MCC7500 dispatch console.

This is something that I would like to see us improve on... we currently take quite a bit of time with the dispatcher "finding" all the tones that are needed, then having to wait while all the tones are transmitted. Often times, our CAD is dinging at us to verify response of units as soon as the verbal dispatch is completed.

 

[Firebuff880]

Trying to find any agencies out there that have an interface between their CAD and Radio console where once you commit a unit to an incident, the radio console que's up the applicable tones... and the dispatcher just has to "send" them.

We currently have TriTech CAD and Motorola MCC7500 dispatch console.

This is something that I would like to see us improve on... we currently take quite a bit of time with the dispatcher "finding" all the tones that are needed, then having to wait while all the tones are transmitted. Often times, our CAD is dinging at us to verify response of units as soon as the verbal dispatch is completed.

I would talk with your Motorola dealer to see if the "other APIs" will enable what you want, and then talk with cad vendor --.

Connect to More Information and Better Inform Those in the Field
Seamlessly integrate the MCC 7500 console with the following applications and more to streamline operations and provide better support to the field

Advanced Messaging Solution
PremierOne CAD
MotoMapping
Motorola Certified Logging Recorders
Other Third Party Applications Via API
{/QUOTE]

 

[jeepsandradios]

Lots of agencies use Zetron Paging Encoders tied to CAD to do this exact feature. It also eliminates the dispatcher error as it will send what is in CAD only. MCC supports this or any external paging encoder.

 

[radionut44]

My son works for sungard public sector and has told me that their ONESolution cad interfaces to the Motorola MCC7500 or the Zetron and will queue up tones for units just like you you described as best I understood.
Ron

 

[riveter]

My son works for sungard public sector and has told me that their ONESolution cad interfaces to the Motorola MCC7500 or the Zetron and will queue up tones for units just like you you described as best I understood.
Ron

Yup we had that in OCMD. Works beautifully.

 

[djm448]

My son works for sungard public sector and has told me that their ONESolution cad interfaces to the Motorola MCC7500 or the Zetron and will queue up tones for units just like you you described as best I understood.
Ron

Do you know if the interface is a component of the CAD? Or radio software? Or a 3rd party product?

Thanks.