Cleveland Metroparks May Outsource Police Dispatch

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RT48

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Dispatchers and police officers employed by the Cleveland Metroparks are concerned that a rumored outsourcing of police dispatch to the regional Chagrin Valley Dispatch Center could have serious ramifications on park safety.

The eight dispatchers who currently work for the Metroparks — 24/7, 365 days a year — are not only distressed about potentially losing their jobs; they're concerned that the Chagrin Valley dispatchers, who handle emergency calls for more than 125,000 residents in Cleveland's southeastern suburbs, won't have the requisite familiarity with the parks to accurately dispatch Metroparks officers on service calls.
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www.clevescene.com

Cleveland Metroparks May Outsource Police Dispatch, Many Worried About Service Fallout

Dispatchers and police officers employed by the Cleveland Metroparks are concerned that a rumored outsourcing of police dispatch to the regional Chagrin Valley Dispatch Center...
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a388sig2

a388sig2

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No user I’ve spoken with has anything positive to say about the CVD.

“constant confusion over [Smith] Rd -vs- [Smith] Blvd.”

“it’s as if they took the worst from each dispatch and put them in one room.”

Ok, but then I listen to their talkgroups and hear the very same complaints, so it’s not all sunshine and rainbows...seems like public officials sold consolidation as some great money saver. Yet, reality has proven officer safety issues and lack of quality service to residents.
 
a388sig2

a388sig2

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December 2, 2020, at 10am CVDC started dispatching Metroparks.

Also, the Metroparks Board of Commissioners approved $176k salary transfer to CVDC on December 17.

Good luck CMPD!
 
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