I'll chime in to wd9fli's request. I was very glad to see a post like this, because I haven't been able to connect with anyone directly in the city to see what their experience is. Like wd9, I'm suffering as well with both a Grecom PSR-600 and a Radio Shack Pro 106. Reception on the east side of Madison is terrible. I'll occasionally get a few words here and there, but that's about it. Have never heard the paging channel. The patch for the sherrif to WISCOM works great ... get that one all the time. But everything else is non-existent.
I thought it might have been the scanners or the software I was using to program, so I tried a few different combinations and tweaks, and nothing worked. I traveled to Sun Prairie last week, so I decided to throw my scanner in a bag and take it along to see what, if anything, I could get. To my surprise, the PSR-600 did great. I heard all kinds of traffic on DaneCom. I would assume that the handheld would have similar results. There were some discussions on here which said that most top-of-the-line scanners would have difficulty monitoring this system, but my experience found that, in a good location, the scanner can broadcast just fine. Location location location ... I'll take these scanners out to my office on the west side one of these days and see how they perform out there.
I must say that, with as much planning and headaches that this system had from its inception to the in-service date last week, I was very surprised that the reception in the Madison metropolitan area is so poor. Perhaps it was designed that way on purpose, but I would imagine that there are many people (first responders, others with a vested interest in monitoring that don't have an issued radio) who are now shut out from listening to the system. A Unication device is upwards of $900 + ... that's way beyond this enthusiast's budget.
If this wasn't an intended result, I would question whether or not there was enough effort put into the site studies where the towers would be located. One would think that a county-wide radio system should be able to be heard throughout the entire county. With the city of Madison switching to a similar system, I fear that we'll be locked out of everything unless we invest in much more expensive equipment.
I'm assuming that the system's radios themselves aren't having the issues that the scanners are. I'll admit outright that I'm a very basic scanner enthusiast ... I'm learning a little more each time thanks to the good folks on this site, but there's lots to learn! From a novice's perspective though, I'm a bit befuddled as to the poor reception in an area that one would think would have very good reception, as it's a major hub of the county-wide system.
I made a little graphic of the tower locations in Dane County. There are three towers close to the east side of Madison - in De Forest, Sun Prairie and Deerfield. Are these towers too close together, and that's what is causing the problem? Is one tower broadcasting at a higher power than another, causing issues when the scanner tries to lock on to a talkgroup? When my scanner picks up the talkgroup here in the city, the reception slashes indicate great reception (all the way up), but it only locks on for a second, or it stays for a few seconds to transmit some garble, and that's about it.
Does anyone think that any adjustments will be made in the system to improve reception? I can imagine that this is affecting quite a few people. If nothing changes, then I guess I'll be forced to listen online only, or I'll have to wait until the Unication radios come down in price.
It's disappointing to say the least.