It looks like my post was deleted, but the reason I asked "what radio you use" was because some of the newer radios only need the red frequencies (Control Channels) programed in them to track the system. You do NOT need to program any of the other ones in. Just the red ones. I see you're using the 396. Program in ONLY the RED ones for the system of which you'd perfer. Like stated above, you're not going to be able to hear the system if your far away from it. In most county systems, you cannot receive the system unless you're in the county. So if your not at that location, you can't hear the users. But I'm sure you know that already. Good luck.