dnyres
Member
I co-own a small security company; we have just a few employees. We are currently using the Kenwood TK-373G-2 470-490 MHz 4W handheld radios and for our mobile radios we are using the Kenwood TK-863G units 450-490 MHz 25W. We are using a radio service provider for our Trunked repeater frequencies, which are TX 474-475 RX 471-472 and the repeater is located somewhere in a mountain called “Pleasant Peek” located somewhere in south Orange County, CA . That’s all the info. I have on the repeater system.
Now here’s my dilemma… Some of our accounts are spread-out over a distance of 20 to 30 miles. For those of you who are familiar with Southern Calif, we’re servicing properties between Chino Hills, Long Beach, to Montebello. When communicating over the radios whether through the mobile or portable radios, 90% of the time it is pure static, and the other person simply cannot hear what is being said, then we resort to using our cell phones (Which defeats the purpose of even having a radio service!) Another problem that we are experiencing is: On a pretty regular basis when one person keys-up on the radio, the radio beeps which indicates the radio is “Connected” to the repeater and that he or she can at that point speak into the radio. However, the transmission is not being received on any other radio. No one else hears or even knows that there is radio traffic. It’s just lost in space.
I have brought these issues up with the radio service provider; he is completely baffled by the problem, and cannot figure out why we’re having these issues. So, here I am, desperately seeking an answer and a resolution to the problem before one of my employees ends up being hurt because he or she cannot call for help.
I have a couple questions:
1) What is the most cost-effective solution for this problem?
2) Would mobile repeaters, antenna extenders, or a combination of the two solve our problem, if not, what will?
Please keep in mind that I am not a radio savvy individual, and if you speak in technical radio terms, I promise that I will have absolutely no clue what you’re talking about. So, please keep it as simple as possible, dumb-it-down if you will. Thanks.
Now here’s my dilemma… Some of our accounts are spread-out over a distance of 20 to 30 miles. For those of you who are familiar with Southern Calif, we’re servicing properties between Chino Hills, Long Beach, to Montebello. When communicating over the radios whether through the mobile or portable radios, 90% of the time it is pure static, and the other person simply cannot hear what is being said, then we resort to using our cell phones (Which defeats the purpose of even having a radio service!) Another problem that we are experiencing is: On a pretty regular basis when one person keys-up on the radio, the radio beeps which indicates the radio is “Connected” to the repeater and that he or she can at that point speak into the radio. However, the transmission is not being received on any other radio. No one else hears or even knows that there is radio traffic. It’s just lost in space.
I have brought these issues up with the radio service provider; he is completely baffled by the problem, and cannot figure out why we’re having these issues. So, here I am, desperately seeking an answer and a resolution to the problem before one of my employees ends up being hurt because he or she cannot call for help.
I have a couple questions:
1) What is the most cost-effective solution for this problem?
2) Would mobile repeaters, antenna extenders, or a combination of the two solve our problem, if not, what will?
Please keep in mind that I am not a radio savvy individual, and if you speak in technical radio terms, I promise that I will have absolutely no clue what you’re talking about. So, please keep it as simple as possible, dumb-it-down if you will. Thanks.