Email advising feed is down

mjbjr

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Dec 11, 2009
Messages
569
Location
Macon,Ga USA
#1
Feed down

The last couple of days I'm getting emails about it being down. But when I check, it's not. I know it was once due to updates. This morning I got an alert but when I checked, it was working. And now I just got the email about it being back up.

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mjbjr

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Dec 11, 2009
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569
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Macon,Ga USA
#2
Email says online at 735 back online.

Email at 756 last seen 20 minutes ago

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firescannerbob

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Dec 5, 2004
Messages
1,333
Location
Colorado
#4
I've been getting the same thing on all my feeds. Feed down reports when they're actually up. Sometimes the first notice I get says that it's been down for 6 hours, but I never got any feed down messages prior to that.
It's getting to be that I just ignore feed down message. They're wrong more often than they're right.
 

celbaseman

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Joined
Feb 2, 2003
Messages
70
Location
Poway, CA
#5
I have been getting messages for my feed. But the odd thing is, the messages are coming to my email only. Normally, when my feed goes down I will get a text message on my phone first. But have not received any messages on my phone and the feed has been up every time I check.
 

One13Truck

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Jul 2, 2004
Messages
626
Location
N.E. Pa.
#6
I was just coming here to post the same. Mine usually say 6 hours and the one I just got a few minutes ago says 3 hours. I'm listening to the feed so I know it isn't down.
 
Joined
Jun 5, 2004
Messages
269
Location
New Mexico
#7
I have received two emails in the past week, including tonight, advising my feed is OFFLINE (for 3 hours). In both cases, I was able to immediately connect to my feed on my iPhone. I received the email tonight at 22:36 and have been listening to the feed off and on throughout the night. As of 1am, I have yet to receive an email stating my feed is back online. Is anyone else getting these invalid emails? Is there something that is causing this? I do not always have immediate access to the feed to reset it each time I get one of these phantom emails.
 

kgowen44

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Joined
Aug 3, 2004
Messages
91
Location
Sacramento, CA
#8
I’ve seen that happen but not tonight. If you look at your up time statistics does it show it was down tonight?


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rcool101

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May 31, 2002
Messages
761
Location
BUCKEYE NATION
#11
Dear rcool101,
The following feed is OFFLINE and was last seen 3 hours ago:

Jefferson County Public Safety - Division 2
Feed ID: 23681

Action Taken: Email Notification


No down time at all
 

blantonl

Founder and CEO
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Dec 9, 2000
Messages
9,033
Location
Shavano Park, TX
#13
Over the past few days we've been having some issues with our feed monitoring server. That;s what is causing these improper feed down notifications. I'm working on the problem.
 

CSXCP360

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Jul 22, 2006
Messages
4
Location
Fairport, NY
#16
Is there a work around? I do not feel comfortable that it's not something with my Windows Vista Lap Top?
Thank you for addressing this issue.
 

KD0TAZ

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Dec 26, 2010
Messages
307
Location
Kansas
#18
I don't know if the problem is still ongoing (I did receive "down" notifications around the 9/7-9/8 frame) but yesterday I received a "back up" notification.. Just that. No "down" notifications at all, and I know for a fact that it wasn't down because I was listening to it all day. Related?
 

flythunderbird

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Oct 1, 2012
Messages
944
Location
Grid square EM99fh
#19
I don't know if the problem is still ongoing (I did receive "down" notifications around the 9/7-9/8 frame) but yesterday I received a "back up" notification.. Just that. No "down" notifications at all, and I know for a fact that it wasn't down because I was listening to it all day. Related?
I received the same thing for one of my feeds ... I checked my feed computer and the feed never went down, so I just ignored it.
 
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