ERROR CODE G5

[bbo14]

I turned on my G5 this morning and got an error message about software. Advised me to push three buttons, "RESET + DVR + PLAY for three seconds to manually reset and then contact Unication Tech Support and advise of ERROR CODE #ffff2".

What key is "DVR"? I know where the other two keys are located.

Unication's support tab says to contact the dealer. Dealer has not seen this. This unit is out of warranty.

Is there a way to ask Unication directly what is wrong here and what can be done about it? Has anyone else had this come up?

S/W 1.31 in use here. Is this one of those, "take the battery out, turn the unit ON to clear the error" scenarios? Any help/ideas black magic appreciated. Thanks.

 

[IAmSixNine]

The 3 key method and taking the battery out are pretty much the same thing. I never got the hang of the 3 key method so i never used it. Anytime i had an issue battery pull is my go to.
If that dont fix it, then reloading the firmware.

 

[hakwye8518]

I cant remember which buttons exactly but its one of the side buttons (top side button I think) the little button on the channel knob and then one on the front of the unit. I had to do this alot when i first got my g5 it ended up getting rmad to unication. A battery pull and reset that way will also work, if this is a one off time you had to do this thats fine but if it keeps occuring you may need to send it into unication.

 

[lebrunmn]

What key is "DVR"? I know where the other two keys are located.

Could that be the Voice Memo Key--the smaller key just below the Reset Key on the side of the G5? I thought that I'd heard that button referred to as the "Digital Voice Record" button at one time, but haven't been able to find the reference.

 

[hakwye8518]

found it. its both side buttons and the little button ontop of the channel selector Error#02144 message on G5

 

[bbo14]

Wow! Three great answers! I did "fix" it by removing the battery and letting it go "stupid". (I have had to do this to a lot of radios over the years, so it's no big deal to do). I agree, if it decides to "wig out" again, I'll contact Unication and send it in. (Wonder how much the fix will be?). Glad I didn't have to reload s/w. Not especially painful, just hoping it wouldn't come to that. Glad I got it operational. Weekend coming up. Covering the inevitable: sick calls, bar fights, batteries, car crashes. Gotta say, this is one heck of a scanner, for something never designed to be. Audio will wake the dead! I have our county-wide 800 trunked system and some conventional VHF in it. amazing device. Gonna load the statewide 700 State Police system and listen while I can. You know what I mean. Thanks to all three of you for the suggestions and "witchcraft" re: the three buttons. 73, and happy listening this weekend.

 

[hakwye8518]

You can also try disabling over the air messaging and a couple other options. I dont have the cps in front of me to see which tab its under.

 

[tvengr]

I cant remember which buttons exactly but its one of the side buttons (top side button I think) the little button on the channel knob and then one on the front of the unit.

It's both side buttons plus the button on the channel knob.

 

[bbo14]

You can also try disabling over the air messaging and a couple other options. I dont have the cps in front of me to see which tab its under.

I don't have messanging enabled. Anyway, so far, it's not had a relapse. Hope it's in remission. Thanks.