error message; not a premium subsciber

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SABER3

Saber3
Premium Subscriber
Joined
Sep 28, 2009
Messages
78
RR staff
i am at wits end. I still cant download from any RR dbase info from Butel software. i have the latest issued both XT & ARC pro. error message tells me im not a premium subsciber. my subsciber page says i have 374 days left on my subsciption.what gives?
gettng reallly annoyed you havent fixed this, you took my money instantly, no fix this problem.

donny
saber3
 

mciupa

Database Admin
Moderator
Joined
Nov 5, 2002
Messages
8,301
Sounds more like a problem with Butel software. Now contact them.
 

mikewazowski

Forums Manager/Global DB Admin
Staff member
Forums Manager
Joined
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Messages
13,459
Location
Oot and Aboot
Yup, you show as a Premium Subscriber so what did Butel say when you contacted them?
 
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