W8WCL
Member
Hi Everybody,
A few week ago I installed the latest version of the EZ Scan Software on a new Dell Laptop. When the software boots up you are automatically in the “General Settings” window of the software. In the center of that window is a section called “Scanlist Control”. The “Scanlist Control” section has a column with the heading of “##”. This column should have numbers in it from 1 thru xx. I noticed that all numbers in this column are missing. This same problem shows up in the “Library Import” window. The column under “Import Categories” with the “##” heading is missing all numbers in the column.
I thought this was an issue with my new laptop but after further investigation, with other PC’s, I determined it was a problem with Windows 10. This problem seems to occur if running the latest Version of Windows 10 with all the latest updates. I have many Windows 10 machines and this issue didn’t occur until I upgraded to the latest Windows 10. This might be Microsoft’s Anniversary Edition but not sure.
After talking to Whistler it didn’t seem like they were going to put much effort into solving the problem. I have sent them screen images etc. By the way, the same problem occurs with all versions of the EZ Scan software including the TRX version. Please let Whistler know when you encounter this problem. If this is you first experience with the EZ Scan Software, you might not know that numbers are supposed to be in these columns. If interested, please EMAIL me and I can send you a screen shot of how it’s not supposed to look.
Bill (W8WCL)
A few week ago I installed the latest version of the EZ Scan Software on a new Dell Laptop. When the software boots up you are automatically in the “General Settings” window of the software. In the center of that window is a section called “Scanlist Control”. The “Scanlist Control” section has a column with the heading of “##”. This column should have numbers in it from 1 thru xx. I noticed that all numbers in this column are missing. This same problem shows up in the “Library Import” window. The column under “Import Categories” with the “##” heading is missing all numbers in the column.
I thought this was an issue with my new laptop but after further investigation, with other PC’s, I determined it was a problem with Windows 10. This problem seems to occur if running the latest Version of Windows 10 with all the latest updates. I have many Windows 10 machines and this issue didn’t occur until I upgraded to the latest Windows 10. This might be Microsoft’s Anniversary Edition but not sure.
After talking to Whistler it didn’t seem like they were going to put much effort into solving the problem. I have sent them screen images etc. By the way, the same problem occurs with all versions of the EZ Scan software including the TRX version. Please let Whistler know when you encounter this problem. If this is you first experience with the EZ Scan Software, you might not know that numbers are supposed to be in these columns. If interested, please EMAIL me and I can send you a screen shot of how it’s not supposed to look.
Bill (W8WCL)