I am an auxiliary Emergency Responder that lives in a somewhat remote Texas county, Grayson County, Texas. The county Fire radio system is horrible. New out of area dispatchers hired and fired all the time. These two things cause me many problems in understanding the vhf radio calls and locations. Such as did dispatch mean Blackmon or Blackman rd. ? Or intersection of county rd 4545 or cr 5545? I hear that an alpha numeric pager type device can be used to read the calls. OR there may be a phone app that can be used. Any information as to these things would be greatly appreciated.