SDS100/SDS200: Firmware Not Updating SDS100

[NS9710]

I've tried to check the firmware was up to date on my SDS100, and I get this error. Any idea what I'm doing/have done wrong here?

 

[nessnet]

Was the radio in mass storage mode?
(press "E" when the cable was plugged into it)

 

[jtwalker]

I would start by looking for the file it says it can’t find.

 

[Ubbe]

It looks as if you accidentally selected to do a database upgrade instead of firmware.
That E: drive are supposed to be your SD card. Use file explorer in Windows and see if you can look in any folder of that SD card.
Sentinel needs to have access rights to that drive and its folders.

/Ubbe

 

[NS9710]

Yes sir, I was getting ready to upload my latest programming changes and then it gave me that error.

Was the radio in mass storage mode?
(press "E" when the cable was plugged into it)

 

[NS9710]

It's in there, I'm looking right at it.

I would start by looking for the file it says it can’t find.

 

[NS9710]

I formatted the card, used clear user data, then uploaded my programming and everything is working as intended so far.

 

[UnveiledStreets]

I formatted the card, used clear user data, then uploaded my programming and everything is working as intended so far.

Hello,

how you keep safe the upgrade keys?

 

[buddrousa]

Upgrade keys are not stored on the SD Card. They are stored in the internal memory on the scanner motherboard.
I print my copies and keep them in a safe place.
I make PDF copies and keep them in multiple places.

 

[donc13]

Hello,

how you keep safe the upgrade keys?

The upgrade keys are not stored in or by Sentinel. The only way to lose them is to replace the motherboard inside the radio.

 

[UnveiledStreets]

Upgrade keys are not stored on the SD Card. They are stored in the internal memory on the scanner motherboard.
I print my copies and keep them in a safe place.
I make PDF copies and keep them in multiple places.

Thank you

 

[UnveiledStreets]

The upgrade keys are not stored in or by Sentinel. The only way to lose them is to replace the motherboard inside the radio.

thank you for your information.

 

[dave3825]

The only way to lose them is to replace the motherboard inside the radio.

Keys can also be removed in the very secret test mode.

 

[buddrousa]

But why would you remove the key? They are for the one radio only and cannot be used in any other unden scanner.

 

[UnveiledStreets]

I do not want to remove it just be sure if I format the sd card the keys still be on the device.

 

[dave3825]

But why would you remove the key?

Not sure anyone would want to remove keys. Just commenting on the comment that the only way a keys can get lost is by replacing the board. It's not the only way.

 

[crippledchicken]

Upgrade keys are not stored on the SD Card. They are stored in the internal memory on the scanner motherboard.
I print my copies and keep them in a safe place.
I make PDF copies and keep them in multiple places.

I save all my keys to text files on several different drives.

 

[donc13]

Keys can also be removed in the very secret test mode.

OK, whatever the very secret test mode is. 🤔

 

[dave3825]

OK, whatever the very secret test mode is. 🤔

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