If they can program the radio, and they're using a REAL GE/Ericsson/Macom radio interface box,
they can upgrade the radio. All that has to be done is for the new flash
files to be in a directory where they can be found, and when going to reprogram your
radio, a box comes up that allows you to navigate to and select a new radio code file
and a new DSP file. Select the appropriate files (the software will keep you from selecting
one that's not appropriate for the radio) and then click OK. It'll take a few minutes
for the new firmware to transfer, but the process is painless.
If they don't know how to do this, they're not worth a crap as a dealer and M/A-Com
should drop them instantly. They demand that their dealerships be technically competent.
Many forum members here could do the flash for you. Or if you have "genuine" radio
programming gear and the programmer software, all you have to do is get the flash
files and do it yourself.
The latest version of the flashcode and DSP guide that I have says that your radio should
be flashed to the following versions:
Flash S1R05E05, DSP of I6R06D01. (Incidentally, your radio has DES and has a KRD
series model number, judging by the versions you say your radio has in it now.)
But, your firmware really isn't all that old. If it's working fine for you and you aren't
in need of any specific new features, there's no real need to upgrade if you're not
having any problems.
Elroy