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Firmware update via RM for MotoTRBO

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N1GTL

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#1
I am missing something while trying to do a firmware update via Radio Management using WiFi.

I am able to successfully program radios by Wifi and it works great. However, when I try to do a firmware update, I get an error message that reads "RMC did not find any available packages to import". I do have the newest firmware package loaded in the computer for the MotoTRBO CPS.

Are there different packages for using RM or does something special need to be done?
 

N1GTL

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#3
I tried. I selected IMPORT > FIRMWARE from the actions button (green button, upper left). I get a spinning wheel and that message comes up.
 
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#4
You cannot import the latest version of firmware into the RMS. There is an FSB out covering that issue from a few months ago but Motorola has yet to fix it. Only way around right now is to update the old fashioned way then re-read the radio back in. I'm not in a position right now to easily retrieve the bulletin but can later today.
 

N1GTL

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#5
You cannot import the latest version of firmware into the RMS. There is an FSB out covering that issue from a few months ago but Motorola has yet to fix it. Only way around right now is to update the old fashioned way then re-read the radio back in. I'm not in a position right now to easily retrieve the bulletin but can later today.
Thanks for that info. I'll log onto MOL and look for it. I know there is an issue with R02.60.03 and the connection to RM being lost. I upgraded two radios by wire to the newest firmware and it resolved that. Unfortunately, I have 170 radios to upgrade.....
 
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#6
Thanks for that info. I'll log onto MOL and look for it. I know there is an issue with R02.60.03 and the connection to RM being lost. I upgraded two radios by wire to the newest firmware and it resolved that. Unfortunately, I have 170 radios to upgrade.....
Try importing the new firmware using RM Configuration Client (configuration mode, new blue icon) instead of MOTOTRBO CPS. It will then be available to use on the CPS (template mode) side. That's the workaround the FSB mentions.

Sent from my XT1096 using Tapatalk
 
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#7
It's FSB11107. You know, I didn't go to the actual FSB until now, just read the initial email so I wasn't aware they listed that workaround. Thanks! They list 2.7's expected release to be November but here it is late December and still no update. Oh well.
 

N1GTL

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#10
I have not done them yet, just a single radio. This is going to be a new system and I'm in the process of laying everything out.
 
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