Help With XTL5000 Time-Out Error Tone

[radiorefMike]

Wondering if someone in the Motorola gadgetry field can assist me with time-specific, low-pitch error tones coming from our new XTL5000s.

After a period of non-transmission, the unit emits a constant pow-pitched error tone. To me the behavior is consistent with a 'timeout timer,' whereas if we do not key up the mic within a certain period of time (maybe 60min) it lets you know. The XTL5000 error & tone is resolved if I key up the mic.

My management staff contacted the installers, who in turn replied that the unit is overheating & they can add cooling fans.... I disagree.

I found in the manual a 'status call' feature. Curious if this is my problem.... and if so can it can be disabled?

Regards,
Mike

 

[mikewazowski]

Sounds like a soft power off where the radio will shut off if there's no activity after a certain period.

 

[radiorefMike]

Yeh I agree... just trying to to determine specifically what the feature is. Wondering if someone knows if the feature can be disabled... or are we just stuck with the inconvenience.

 

[mikewazowski]

Yes it can be disabled and try using the help files within the CPS. They're actually very helpful.
Search on "soft power off" and you should find something.

 

[radiorefMike]

Neat. Sounds good... we'll give it a try.

 

[com501]

You could actually complain to the company that programmed the radios, assuming the units are new and under warranty this is a condition that they need to fix, regardless of the cause.

Does the display show any errors when this is occurring? And you are positive the tone goes away if the only thing you do is PTT? No other input or button push? Is it really 60 minutes?

 

[radiorefMike]

Thanks for checking in, and I agree with your comments. Unfortunately I am competing with Management also... I am in a position of recommendation only.

The 60min is a guess, but it seems reasonable. And it did it again today [POWERING OFF] was on the screen display... I let it turn off. Yes the cycle resets if I key the mic.

 

[com501]

In the CPS:

Read radio:

Radio Wide: Advanced Tab: Ignition Switch:

Yours is set to 'Required' which is not a normal configuration.

This enables a drop down below it marked AUTO POWER OFF with a range set in hours with the range of (disabled) to (14).

Normal configuration for ignition switch settings is usually Soft Power Off (default),. which allows either usage with or without the ignition circuit depending upon installation parameters.

This is the ONLY parameter where timed power off is available.