Could you give us a bit more information about this problem?
Does the driver load?
Is it recognized by windows?
If yes to the above two, is the HP-1 recognized by the virtual control software?
You can have all the above working but the virtual control may not work. Some of the reasons are below?
You do know that only certain software applications will give you limited virtual control of the HP-1, like Butel's Arc Patrol however Uniden's software will not AFAIK.
The last time I used my HP-1 in virtual mode was in march and it worked via USB com4 from a USB 2.0 port however this time I had to try several different USB ports and finally found a USB 3.0 port that worked but it worked with USB com6. I have a lot of USB devices and apparently my ports are getting remapped for them, so you too may have to do some searching.