How long for answer to problem ticket

[Groeteschele]

Problem ticket submitted three time no answer. Please help. Thank you.

 

[mciupa]

To which e-mail address and over what time period?

 

[Groeteschele]

Thank you very much sir. I believe a two week time from original ticket. The full explanation is with ticket numbers 16897 and 16916. Thank you.

 

[mciupa]

To which e-mail address?
I have no access to those ticket numbers. Site Administration must respond to you.

 

[Groeteschele]

Hello site administration people. Thank you everything is okay now with existing account. Sorry and thank you. Please cancel or close ticket number 16897 and ticket number 16916 thank you.