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hytera tc-508 cannot tx on different firmware

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vcc1909

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Jun 5, 2016
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we have several hytera tc-508 radios. we have five frequencies and we program the radios ourselves.

we have a strange issue with some of our radios and the common denominator with the problematic radios are that they are all with a V5 firmware. the other radios are a combination of V2 and V1 firmware .

all of our V2 and V1 radios can TX and RX perfectly amongst each other.

the V5 radios can RX from a V1 or V2 radio.

however, when we TX from a V5 radio, none of the other radios can receive that signal regardless of whether its a V5, V2 or V1 firmware radio. all of the frequencies and CTCSS are programmed to be identical. When TXing from a V5 radio, you can see red light on the TX radio and green light on the RX radio, but no sound. so I know it is receiving some kind of a signal.

before I send these into a repair shop for diagnosis, can anyone shed light on what could be the issue?

thank you very much.
 
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