• Effective immediately we will be deleting, without notice, any negative threads or posts that deal with the use of encryption and streaming of scanner audio.

    We've noticed a huge increase in rants and negative posts that revolve around agencies going to encryption due to the broadcasting of scanner audio on the internet. It's now worn out and continues to be the same recycled rants. These rants hijack the threads and derail the conversation. They no longer have a place anywhere on this forum other than in the designated threads in the Rants forum in the Tavern.

    If you violate these guidelines your post will be deleted without notice and an infraction will be issued. We are not against discussion of this issue. You just need to do it in the right place. For example:
    https://forums.radioreference.com/rants/224104-official-thread-live-audio-feeds-scanners-wait-encryption.html

IcomAmerica

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Nov 2, 2005
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342
Location
Western Massachusetts
#1
Anyone here ever sent back an HF rig for repair to Icom in Washington State?? Just curious, I have my old IC-729 (21 years old) giving me problems...
Just wondered if anyone's had problems with their radio repair service.. Or, if anyone was happy with it... Thanks.. 73 de N4UYV
 
Joined
Mar 1, 2003
Messages
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PALM BEACH, FLORIDA
#2
There are many other places to send a radio to be fixed, depending on where in the USA you are. Scott Malcolm who used to work for Icom does excellent work, & Matt in Michigan also. Look on E-Ham.net & check out the feedback in the repair section for a list of guys who actually are proud of the work they do. GARY N4KVE
 

KC1UA

Scan New England Guru
Database Admin
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Oct 27, 2002
Messages
1,586
Location
Cape Cod, Massachusetts
#3
With regards to sending a radio back to Icom, I had an Icom IC-R8500 fail on me. Between shipping from and back to the east coast and the repair it was only out of the shack for about 2.5 weeks. This was about 5 years ago so your mileage may vary, but between that and other interactions with Icom America I've had a very positive experience.
 
Joined
Mar 27, 2006
Messages
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Location
Washington DC
#4
My R71A was back to Icom a couple of years ago with what I've found to be the usual positive results. They run well-managed and reliable shop.
 
Joined
Feb 21, 2006
Messages
2,091
Location
Charlottesville
#5
Just sent my IC-746 to SARTS in MI, according to FedEx it will arrive there today. I've read a lot of good things about Matt so I decided to try him.
 
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