Sentinel: Is Uniden database update site down?

[stetsonbob]

I have not been able to update my data base this whole week. I am using sentinel software for sds 100. I click on Menu >Update master database then it times out.

 

[RandyKuff]

It's not down... Just tried it... It's fine...

 

[RandyKuff]

Tried it again... It's fine...

 

[kruser]

I have not been able to update my data base this whole week. I am using sentinel software for sds 100. I click on Menu >Update master database then it times out.

Whose your internet provider?

 

[stetsonbob]

spectrum in Ohio. All security turned off and I still can't connect to server. Any suggestions? I was able to two weeks ago and I did not change anything.

 

[tvengr]

When you update the database using Sentinel, it only updates the database in your computer. The database in the scanner is not updated until you write to the scanner, even if the scanner is connected to the computer when you update the database.

 

[RT48]

Open a command prompt window and type "nslookup ftp.homepatrol.com" and hit enter. If that works, then DNS is working. Next type "ftp ftp.homepatrol.com" and hit enter. Tell us any error message you receive.

 

[RandyKuff]

spectrum in Ohio. All security turned off and I still can't connect to server. Any suggestions? I was able to two weeks ago and I did not change anything.

That error message can mean your computer has no network connection... Or you are loosing network connectivity while trying to update...

Just unplugged mine from my network and I see the same error when trying to update the database...

You using WIFI or an eithernet cable to connect?

 

[a417]

spectrum in Ohio. All security turned off and I still can't connect to server. Any suggestions? I was able to two weeks ago and I did not change anything.

turn all your networking stuff off (wifi, modem, router, etc) and, and turn it all back on again. Once lights return to normal, reboot your computer.

 

[stetsonbob]

I called Tech support and everything is working now, thanks everyone for your input.

 

[RandyKuff]

I called Tech support and everything is working now, thanks everyone for your input.

OK... So what was wrong with it????

 

[RandyKuff]

turn all your networking stuff off (wifi, modem, router, etc) and, and turn it all back on again. Once lights return to normal, reboot your computer.

Almost bet they had him reboot everything... Ya think?

 

[6079smithw]

Just checked @ 1317 hrs. Pacific, working as advertised. Probably exhaled into a paper bag and got better...

 

[stetsonbob]

OK... So what was wrong with it????

She said some of the settings on their end were wrong.