Kenwood TK-8360 Problem

[matt131]

Hello,

I am having the following problem with my Kenwood TK-8360. When I have the radio on, either in scan mode or not, after about 15 minutes the radio emits loud beeping and then freezes. When it freezes no buttons will work and the radio won't transmit. If I shut off the radio and turn it back on, it works but does this again after about 15 minutes.

Does anyone know how I can fix this without having to send it to Kenwood to be fixed?

Thank You!!

 

[mmckenna]

Check to see if the auto power off is set. My Kenwoods do that because I have them set up to shut off about 3 hours after the ignition shuts off in my work truck. When the timer is about up it lets out a loud beep for a few seconds, then will shut down.

And, just checking, but you haven't been transmitting somewhere that you are not supposed to, have you?

 

[matt131]

I am only using the radio on the local GMRS repeaters, so I am not sure what you mean when you ask if I am transmitting where I shouldn't be.

I will check my Auto off setting.

Thank you very much for the response.

 

[mmckenna]

The reason I asked about "transmitting where you shouldn't be" is that in MDC1200 there is a way to stun/kill a radio remotely. Likely not a problem on GMRS, but sometimes when people that don't know not to transmit where they shouldn't can find this out the hard way when dispatch sends the old death ping to their radio. Doesn't sound like that's your problem, though, just wanted to remove that from the equation.

The auto power off thing should only work if you are using the ignition sense wire (yellow wire on the back of the radio).
Another thing to check would be your power source. If the dc power source voltage dropped, you could get some weird things happening. Not sure that's it either, but worth a check.
If it's in a car, might be that the battery voltage drops enough, but unlikely
If it's a base, then your power supply might have an issue. Power cycling the radio might just take the load off the supply long enough for whatever issue to clear.

One thing you could try would be to check the DC voltage next time this happens.

If it happens at -exactly- thirty minutes every single time, it really sounds like the auto power off setting.

Good luck, I hope you find it. I'm running about 50 or 60 of the Kenwood NX 700 and 900 radio on my system, and they are basically built off the same chassis.

 

[matt131]

I have been sent a brand new radio from Kenwood. I have the latest software and I just loaded the file into this radio. This radio is doing the same thing. I took radio out of car and put it on power supply in house and it still does it.

Any ideas?? I have no clue at this point?

 

[tornado229]

Send me your file and let's take a look, or upload it somewhere and post a link.

Sent from my MB860 using Tapatalk 2

 

[matt131]

UPDATE:

Talked to Kenwood, Bad batch of radios out there. Firmware upgrade will fix problem.

 

[radionerd13669]

I know it says you have corrected the issue. I just wanted to add if Lone Worker was enabled on the channels you would also get this type of issue