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KPG-D1N: Moving to New Computer

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N4OGL

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I thought I saw something like this on this Forum, but now I can't find it. Are there any guides around that tell how to move the KPG-D1N from the existing computer to a new computer, without buying new license keys from Kenwood (both for the software, and for any features added)?
 

kd4efm

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Follow the guide, don't use delete, use export under file in the toolbar.
 

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n7maq-1

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Just to add, the wide band enabled D1N can not be canceled and exported.
 

KK6ZTE

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Just to add, the wide band enabled D1N can not be canceled and exported.

I move my W-license from computer to computer all the time. What are you talking about?

Use the original license file and activate it when needed, cancel it when not needed.
 

n7maq-1

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I move my W-license from computer to computer all the time. What are you talking about?

Use the original license file and activate it when needed, cancel it when not needed.


This is what we were told by Kenwood, so that is what I'm talking about. I do know if your PC dies with a wide band Kenwood will not help you. We must have been told wrong by one of the techs who is now retired.
 

KK6ZTE

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Yes, they won't help you if you lose your computer, that's why you only keep it activated when you need it.

If you use the file they sent you initially, you can put it on as many computers as you want, you'll just have 0/1 available and cannot activate that license. Activate it only when necessary then use License Cancellation to make it available to the other computers.
 

kd4efm

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You able to figure this out yet? Also if you have a multi seat account key, you can see your vault across any device you have it (LMC) installed on.
 

N4OGL

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Yes - I successfully moved both the license key and the wideband license to a new computer. It was NOT an 'export.' The license was 'cancelled' on the old machine and reloaded on the new machine. After activating the software (with the *.jkefa file), it then read the two software keys (*.jkefs) and everything works fine. My dealer may have a multi seat account key, but they ordered one for me that is unique.
 

SurgePGH

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Yes, they won't help you if you lose your computer, that's why you only keep it activated when you need it.

If you use the file they sent you initially, you can put it on as many computers as you want, you'll just have 0/1 available and cannot activate that license. Activate it only when necessary then use License Cancellation to make it available to the other computers.

Wait… what??
That’s wrong for sure. I just went through this within the past week. Had a laptop destroyed and reached out to Kenwood. I emailed the info requested and within 24 hours they had it taken care of. It was easy and painless.
 

natedawg1604

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Did Kenwood basically assume no one would use the 5K series for ham radio? It seems like the stupid Wideband entitlement would be a very trivial setting to adjust in the software.

But then again some of the newer Harris radios have the same issue (although Harris doesn't make a single product for ham use, unlike Kenwood). I just don't get it....
 

mmckenna

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Did Kenwood basically assume no one would use the 5K series for ham radio? It seems like the stupid Wideband entitlement would be a very trivial setting to adjust in the software.

But then again some of the newer Harris radios have the same issue (although Harris doesn't make a single product for ham use, unlike Kenwood). I just don't get it....

It has to do with the narrowbanding requirements. It's specifically not permitted to sell radios capable of wide band on those frequencies. The process to open up the wide band function requires some acknowledgement of the current FCC rules, and in some cases, proof that the owner is licensed to be there.

The VHF models will allow wide band below 150MHz, so no wide band key needed. On UHF, remember that 70cm band is secondary allocation, so the wide band key is necessary.

The FCC needed to force users to go narrow, and while they can set up all kinds of rules, most people ignore them. The easy way to address that was to force the radios to narrow band only.

Ham radio is a small slice of their sales, and they are not going to design the radio around amateurs. As fro Kenwood knowing hams would buy these radios and want to use them on ham, last time I was at Kenwood training, I think everyone I talked to had their ham ticket, and actively used their own products on ham frequencies. So yeah, they are well aware.
 

mmckenna

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and in some cases, proof that the owner is licensed to be there.

I should clarify this,
"Proof that the owner is licensed to be on a frequency that is allowed to run wide FM."
When I requested W-licenses from Kenwood years ago, I sent in some of our licenses and justifications for needing access to wideband. Not a big deal to do. Never tried it from the ham/GMRS direction, but I'm sure the guys at Kenwood would understand.
 

KK6ZTE

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Wait… what??
That’s wrong for sure. I just went through this within the past week. Had a laptop destroyed and reached out to Kenwood. I emailed the info requested and within 24 hours they had it taken care of. It was easy and painless.
A wide-band license? Or a regular K license?
 

W3AXL

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To clarify:

Kenwood can help recover the licenses for normal -D1 installations, but they flat out refuse to help in any way for D1N licenses. If you lose it, you're flat out of luck, and $120. I learned that lesson the hard way, and now keep my D1N license deactivated any time I'm not actively using the software.
 

kd4efm

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To clarify:

Kenwood can help recover the licenses for normal -D1 installations, but they flat out refuse to help in any way for D1N licenses. If you lose it, you're flat out of luck, and $120. I learned that lesson the hard way, and now keep my D1N license deactivated any time I'm not actively using the software.

correction, they will not rectify wide band.

they can recovery KPG-D1N keys with the original license key, your device id from the LMC. BUT, this has to go through your DEALER.
So who ever you get your license key from, you have to contact that dealer to start a recovery ticket.
 

03msc

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correction, they will not rectify wide band.

they can recovery KPG-D1N keys with the original license key, your device id from the LMC. BUT, this has to go through your DEALER.
So who ever you get your license key from, you have to contact that dealer to start a recovery ticket.

Is what KK6ZTE said above about moving the W license around correct? I guess I was under the impression that once a wideband key was installed on a computer, it was on that computer only and couldn't be moved. Maybe it can be moved, just not reactivated if the computer crashes before it is able to be deactivated/moved? I want to make sure I am understanding correctly since I am thinking I understood it wrong before.
 

kd4efm

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you can activate / deactivate, move to another PC, wide or narrow keys. The thing is, if electronic acts of nature, HDD/SDD failure, stolen, or pc board swap outs or hardware changes, while activated, you stand the chances of loosing the key.
as long as it is in the vault, or has been SOFTWARE EXPORTED, and saved externally, you will be able to use the key.
 

03msc

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you can activate / deactivate, move to another PC, wide or narrow keys. The thing is, if electronic acts of nature, HDD/SDD failure, stolen, or pc board swap outs or hardware changes, while activated, you stand the chances of loosing the key.
as long as it is in the vault, or has been SOFTWARE EXPORTED, and saved externally, you will be able to use the key.

Excellent, thanks for the explanation. I get it now lol
 
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