Hello,
I am trying to update my scanner, I have everything plugged in and I start the application. I get to the screen where it says "1. connect the scanner to pc. remove nbatteries. 2. insert ac adapter plug while holding L/O and 6 keys. The scanner display remains blank and backlight turns on.
That doesn't happen for me. I plug in the AC adapter and it says No Charge and the backlight never comes on. Can anyone help me with this please?
Thank you
I am trying to update my scanner, I have everything plugged in and I start the application. I get to the screen where it says "1. connect the scanner to pc. remove nbatteries. 2. insert ac adapter plug while holding L/O and 6 keys. The scanner display remains blank and backlight turns on.
That doesn't happen for me. I plug in the AC adapter and it says No Charge and the backlight never comes on. Can anyone help me with this please?
Thank you
