Live call and archives missing

DMSSIOWA

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Des Moines, IA
A feed I listen to often (usually as a replay after I missed something live) has gone missing. There is no highlight on the link from the main page. I had it bookmarked so I went to the calls page and it says there's nothing since around 3 pm yesterday. I checked the archives of recordings and they also stop at that time.

The feed IS showing online, and I can hear it on my app. So that isn't the issue.

I'm not sure who to contact or how to get this restarted. I rely on it a lot and is the main reason I pay for a premium subscription. How can this be resolved?


Screenshot_46.png
 

RaleighGuy

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Raleigh, NC
I'm not sure who to contact or how to get this restarted. I rely on it a lot and is the main reason I pay for a premium subscription. How can this be resolved?

Feeds are not guaranteed, they are run by volunteers and RR/Broadcastify have no control over them. If you are paying just for a feed you are gambling that the feed provider will continue to feed it.

If you are hearing on an app, which app is it? Perhaps they still have a feed, just not streaming to RR/Broadcastify any longer. If you know who the feeder is/was reach out to them, but that'd be the only way.
 

Radioman96p71

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Jan 11, 2008
Messages
1,081
A feed I listen to often (usually as a replay after I missed something live) has gone missing. There is no highlight on the link from the main page. I had it bookmarked so I went to the calls page and it says there's nothing since around 3 pm yesterday. I checked the archives of recordings and they also stop at that time.

The feed IS showing online, and I can hear it on my app. So that isn't the issue.

I'm not sure who to contact or how to get this restarted. I rely on it a lot and is the main reason I pay for a premium subscription. How can this be resolved?


View attachment 172000
Just checked and I can see the archives for both DMPD/DMFD, so maybe this was a temporary issue?
 

DMSSIOWA

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Feb 6, 2018
Messages
66
Location
Des Moines, IA
Feeds are not guaranteed, they are run by volunteers and RR/Broadcastify have no control over them. If you are paying just for a feed you are gambling that the feed provider will continue to feed it.

If you are hearing on an app, which app is it? Perhaps they still have a feed, just not streaming to RR/Broadcastify any longer. If you know who the feeder is/was reach out to them, but that'd be the only way.
I'm paying to have access to the live calls and archives. I can hear them on Scanner Radio, which is fed by Broadcastify, like the others. It is still feeding through Broadcastify, it's showing online on the listing.

I did reach out to the feed provider. I don't think it's on his end, though. The feed is working fine, it's on the RadioReference side where the archive isn't being stored.
 

DMSSIOWA

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Des Moines, IA
Just checked and I can see the archives for both DMPD/DMFD, so maybe this was a temporary issue?
I'm looking at the call by call archives now and I see nothing new since that 3:00 cut off time. I can see the archives that go by half an hour increments, I'm talking about the other one that I can just hit play and hear each call without having to download the file. I should have been more specific. I'll add a screenshot. The play buttons are for the latest calls (missing about the last hour and a half now on my example there, which is a different feed than these problem ones) and the archive button I'm talking about are enclosed in red boxes.

DMPD: 48915 Group Calls - Archives (last seen at 3:03 pm on 10/30)
DMFD: 48915 Group Calls - Archives (last seen a bit after midnight on 10/30)

So this didn't even happen at the same time on both channels. I think they're run by different people but I can't remember for sure. It may be the same person.

I can access other agencies but they seem to be going sideways, too. The live call for Westcom also isn't updated (Law Enforcement 1/Polk County - Westcom Group Calls Live) and their archive is populated.

And now I just checked another agency (state patrol) and it's messed up like DMPD and DMFD are. So this is more than just one channel/agency/feed provider.

Is there a way to contact somebody at radioreference/broadcastify to look at it? I'm certain now that it is not a feed issue. I get to the pages through the RR listing but it says Broadcastify at the top of the page.

Screenshot_51.png
 

Radioman96p71

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Jan 11, 2008
Messages
1,081
So this didn't even happen at the same time on both channels. I think they're run by different people but I can't remember for sure. It may be the same person.
Ah gotcha, i provide the old school streams not these new per-call ones. Hopefully someone from staff can help identify the issue.
 

egftechman

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Joined
Dec 26, 2023
Messages
87
A feed I listen to often (usually as a replay after I missed something live) has gone missing. There is no highlight on the link from the main page. I had it bookmarked so I went to the calls page and it says there's nothing since around 3 pm yesterday. I checked the archives of recordings and they also stop at that time.

The feed IS showing online, and I can hear it on my app. So that isn't the issue.

I'm not sure who to contact or how to get this restarted. I rely on it a lot and is the main reason I pay for a premium subscription. How can this be resolved?


View attachment 172000
All the linear and Calls feeds are provided by volunteers who do this as a hobby and whose only payment is a premium subscription. Sometimes radios/SDRs, computers, internet service goes down, and not able to remedy the situation promptly.
That is the push to go to Calls though, there can be multiple people feeding Calls for an area, the dedupe algorithm will take the most reliable post, so loss of a node isn't as big of a deal, one of the others feed it. Calls also lets listeners setup their own playlists to listen to the talkgroups they want to, they don't even have to be geographically close to each other (i.e. you could have NYC and LA talkgroups in your playlist)
Also the archives for a linear stream are located with that stream, and those are operated differently than calls.
If Broadcastify is missing the archives you want, you may try OpenMHz.com and see if the desired talkgroups are there. OpenMhz is much less robust and reliable than Broadcastify, but sometimes you'll find something there that isn't in Broadcastify...again they are crowdsourced also with no compensation to the people providing the content, so everything is as-is
 

egftechman

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Joined
Dec 26, 2023
Messages
87
I'm paying to have access to the live calls and archives. I can hear them on Scanner Radio, which is fed by Broadcastify, like the others. It is still feeding through Broadcastify, it's showing online on the listing.

I did reach out to the feed provider. I don't think it's on his end, though. The feed is working fine, it's on the RadioReference side where the archive isn't being stored.
Is this the archive you're looking for?


Again, "Calls" is a different platform that the "Feeds", and many times have different volunteers feeding them.

If you're in the DSM area, you could become a Calls provider....a couple $25 RTL-SDRs (you'll need one for every 2MHz you need to cover), free SDRTrunk software, and a spare computer (or like a $100 off-lease one), you can provide Calls and a Feed.
 
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DMSSIOWA

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Joined
Feb 6, 2018
Messages
66
Location
Des Moines, IA
Is this the archive you're looking for?


Again, "Calls" is a different platform that the "Feeds", and many times have different volunteers feeding them.

If you're in the DSM area, you could become a Calls provider....a couple $25 RTL-SDRs (you'll need one for every 2MHz you need to cover), free SDRTrunk software, and a spare computer (or like a $100 off-lease one), you can provide Calls and a Feed.
No, that is the half an hour increment archive. That has been working now, although when the call by call first went down, I think there was a gap in those, also. But they work now.
I now understand that the platforms are different. I've contacted the person who does the feed that goes to the scanner apps (and I assume the archive you linked comes from that since all the silent time is in there) but had no response. I'm pretty sure that person does both, I'm not sure why somebody would just do the call by call and not the other. And I'm pretty sure the half an hour archive wasn't working right for a bit of time, too. Even if it is a different person, I don't know how to get a hold of them. There is no way to contact them that I can find.

I have used an RTL-SDR, I have one or two here. I think it worked okay but not great from my location. I don't know that I tried it after our system went to trunked digital, so I'd have to figure that out. If what I use doesn't come back I'd be willing to set it up if it will work. How do you get that all linked up with RadioReference/Broadcastify? Also, it is sporadically working with whoever is providing it now so would I even be able to try when somebody else is already doing the same channel?
 

DMSSIOWA

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Premium Subscriber
Joined
Feb 6, 2018
Messages
66
Location
Des Moines, IA
All the linear and Calls feeds are provided by volunteers who do this as a hobby and whose only payment is a premium subscription. Sometimes radios/SDRs, computers, internet service goes down, and not able to remedy the situation promptly.
That is the push to go to Calls though, there can be multiple people feeding Calls for an area, the dedupe algorithm will take the most reliable post, so loss of a node isn't as big of a deal, one of the others feed it. Calls also lets listeners setup their own playlists to listen to the talkgroups they want to, they don't even have to be geographically close to each other (i.e. you could have NYC and LA talkgroups in your playlist)
Also the archives for a linear stream are located with that stream, and those are operated differently than calls.
If Broadcastify is missing the archives you want, you may try OpenMHz.com and see if the desired talkgroups are there. OpenMhz is much less robust and reliable than Broadcastify, but sometimes you'll find something there that isn't in Broadcastify...again they are crowdsourced also with no compensation to the people providing the content, so everything is as-is
Sorry, I read your responses out of order. So some of my reply was already answered here.

So it seems I would be able to feed calls even though somebody else is also doing it. I'll check out the site you mentioned, too.

Is there a 'how to' somewhere for providing those call by call feeds?
 

DMSSIOWA

Member
Premium Subscriber
Joined
Feb 6, 2018
Messages
66
Location
Des Moines, IA
All the linear and Calls feeds are provided by volunteers who do this as a hobby and whose only payment is a premium subscription. Sometimes radios/SDRs, computers, internet service goes down, and not able to remedy the situation promptly.
That is the push to go to Calls though, there can be multiple people feeding Calls for an area, the dedupe algorithm will take the most reliable post, so loss of a node isn't as big of a deal, one of the others feed it. Calls also lets listeners setup their own playlists to listen to the talkgroups they want to, they don't even have to be geographically close to each other (i.e. you could have NYC and LA talkgroups in your playlist)
Also the archives for a linear stream are located with that stream, and those are operated differently than calls.
If Broadcastify is missing the archives you want, you may try OpenMHz.com and see if the desired talkgroups are there. OpenMhz is much less robust and reliable than Broadcastify, but sometimes you'll find something there that isn't in Broadcastify...again they are crowdsourced also with no compensation to the people providing the content, so everything is as-is
I just checked. Very little on OpenMHZ for my state and none for my area. :-(
 

DMSSIOWA

Member
Premium Subscriber
Joined
Feb 6, 2018
Messages
66
Location
Des Moines, IA
All the linear and Calls feeds are provided by volunteers who do this as a hobby and whose only payment is a premium subscription. Sometimes radios/SDRs, computers, internet service goes down, and not able to remedy the situation promptly.
That is the push to go to Calls though, there can be multiple people feeding Calls for an area, the dedupe algorithm will take the most reliable post, so loss of a node isn't as big of a deal, one of the others feed it. Calls also lets listeners setup their own playlists to listen to the talkgroups they want to, they don't even have to be geographically close to each other (i.e. you could have NYC and LA talkgroups in your playlist)
Also the archives for a linear stream are located with that stream, and those are operated differently than calls.
If Broadcastify is missing the archives you want, you may try OpenMHz.com and see if the desired talkgroups are there. OpenMhz is much less robust and reliable than Broadcastify, but sometimes you'll find something there that isn't in Broadcastify...again they are crowdsourced also with no compensation to the people providing the content, so everything is as-is
HA! It took some hunting but I found the Calls information. Maybe I'm getting somewhere...

 
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