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MCC7500 low voice volume after tones

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SlipNutz15

SlipNutz15

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I am looking to see if anyone else has heard if this issue or has had the same issue and rectified it.

Console is MCC7500, P25 800 TRS patched with UHF paging channel (TX Only)

Our county sets off tones, either individual or stacked and toned out; while the tones are going off, the PST (dispatcher) holds down the transmit button or pedal and waits for the tones to end then gives the voice message. The issue is when this happens, the tones go out at regular volume but once the PST is allowed to transmit the voice message, the voice audio is very low. Once the PST released the transmit button/pedal and transmits again when a unit calls, the voice volume is at normal volume again.

What would cause the low volume after tones? Does anyone know how to fix this?
 
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thassler

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Sep 29, 2011
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Tennessee
I've little knowledge about the MCC7500 but it sounds like some type of automatic gain control somewhere is activating due to the tones and then it resets when ptt is cycled?
 
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xmo

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Aug 13, 2009
Messages
383
I recommend that you refer this to your support organization.

They can contact the Motorola System Support Center for assistance addressing the issue.
 
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