WuLabsWuTecH
Member
- Joined
- Jan 20, 2008
- Messages
- 195
You are correct. The call volume up here is small enough that the chances of missing a page because of an alert on the other channel is right there between slim and now. I am EMS only so I have my pager set up with Priority Scan on the EMS channel if I need to be certain I don't miss a call. For walking around, I have it set on Normal Scan to listen to everything. If our fire tones are going out, it's unlikey that our EMS tones are too because of the way they have stacked pages set up at dispatch. They are sequential if it is a Fire & EMS run. Otherwise, they'd put out the entire EMS dispatch followed by a separate Fire dispatch if it is two different jobs.
It all works fine in a low call volume county, but would fail miserably in a high call volume environment like the one where I spent my dispatch career.
I misunderstood your post-- I didn't realize that both agencies are dispatched by the same dispatch agency. Is there a reason that they use two different frequencies? Both departments I work at use one frequency for dispatch for EVERYONE they dispatch for, and then we have separate fire and EMS tacs.
And yes, it would fail miserably in a high call volume area. One of my volunteer departments is averaging about 10-12 runs a day (it was a lot more before they put in another station near us) and the dispatcher agency there will generally have about 25-30 runs in progress at any given time and during peak hours it's closer to 40. Even radio dispatching fails pretty bad and we only use the radios as a backup. All of the dispatching is done by computer switches at the same time the dispatch is sent to the radio queue. During peak hours, on runs that are closer to our station, it's not unusual for us to get on scene before being dispatched over the radio.
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Right now, I use a U.S.Alert Watchdog 5 channel pager. I have 2 different EMS jobs and am a volunteer firefighter, so I have one channel for each. I have very little, if any use for the scan feature, as they are separated by such physical distance the pager wouldn't even be able to receive any of the other channels programmed in. I could only see it being an advantage if the responder works several different stations/jobs and needs independent alerting for only the one they are at at the time. It could also be beneficial for a multi station agency with different tones for each station to have spares or backup pagers programmed with multiple stations to be loaned out without requiring reprogramming.
That's a good point For an agency with multiple stations it could save them a lot of work if the move people between stations or if the volunteers are moving about on their own time between areas of the run district. I never thought of this because we only have one department in our county that has more than one station, but they use the same set of tones for both stations (both fire only, no EMS). Of course they also insist on sending at least one apparatus from each station to the call regardless of where the run is so maybe this makes sense for them.