Found doing a Google Search on this subject. . . (so I'm not revealing anything)
As far as routine stuff, it could be during a dispatcher shortage time, this talkgroup is patched into a "normal" talkgroup so a call isn't missed, though that is a guess.
GENERAL ORDER
Effective:
March 21, 2016
Number: 16-40-015
Subject:
MSP HAILING TALKGROUP: MSP-CALL
Reference:
Special Instructions:
Rescinds GO 13-40-015
Distribution: E I. POLICY
To establish guidelines and procedures for the use of the ARMER talkgroup: MSP-CALL.
II. PURPOSE
A. The MSP-CALL talkgroup is a statewide hailing talkgroup intended to facilitate communications between transient field units and the Minnesota State Patrol’s two regional communications centers located in Roseville and Rochester.
B. The Minnesota State Patrol Regional Communication Center in Roseville will serve as the Metro Region Hailing Point of Contact (POC).
C. The MSP-CALL talkgroup is intended to be used primarily in “time critical distress” situations.
III. PROCEDURES
A. Emergency communications shall have priority over all other types of communications. Those emergency communications shall include, but not necessarily be limited to, any situation where a transient field unit encounters an emergent event and is seeking mutual aid from any public safety service branch (police, fire or EMS).
B. Unit Identification
When operating on the MSP-CALL talkgroup, field units will initially identify themselves in the following manner using plain language: agency name, followed by their service branch or function designation, followed by call sign or unit number, followed by the county they are calling from: “Elk River Police 512 from Pine County” or “St Cloud Fire Chief 1 from Beltrami County” or Murray County Sheriff 600 from Blue Earth County,” etc. Once established, ongoing communications with the same unit may be abbreviated.
C. Use of 10-Codes or Acronyms
The use of 10-codes, signals, unique acronyms, and other codes should not be used on the MSP-CALL talkgroup. Plain language should be used in all cases.
D. Patched Mutual Aid Talkgroups
If the situation dictates, the MSP dispatcher will create a patch between MSP-CALL and the appropriate regional or statewide interoperability talkgroup.
IV. MANAGEMENT
A. The Minnesota State Patrol grants permission for the programming of the MSP-CALL hailing talkgroup in any ARMER subscriber mobile, or portable. Permission is not granted for the programming of this talkgroup in dispatch consoles or control stations.
B. Agencies with MSP-CALL programmed in ARMER subscriber mobiles and/or portables shall insure compliance with the procedures in this General Order.
C. Occurrence(s) of non-compliance shall be reported to the Minnesota State Patrol’s Statewide Communications Coordinator.
16-40-015
Page 2 of 2
V. MINNESOTA STATE PATROL REGIONAL COMMUNICATIONS CENTERS
Southern Regional Communications Center (SRCC)
2900 48th St NW
Rochester, Minnesota 55901
Dispatch: 507-285-7410
Charles Jacobson - PSAP Manager 507-923-2060
Kari Tompkins - Radio Communications Supervisor 507-923-2061
Brian Petersen - Radio Communications Supervisor 507-923-2062
Regional Transportation Management Center-Roseville (RTMC)
1500 W Co Rd B2 Suite
Roseville, Minnesota 55113-3105
Timothy Boyer-Statewide Director of Communications 651-757-1980
Christine Krajsa – PSAP Manager – 651-757-1990
Twylla Vickmark - Radio Communications Supervisor 651-757-1988
Kira Pavlovich– Radio Communications Supervisor 651-757-1985
Blake Freeman - Radio Communications Supervisor 651-757-1984
Todd Philippi – Radio Communications Supervisor 651-757-1987
Sarah Johnson – Radio Communications Supervisor 651-757-1986
Jackie O’Donnell- Radio Communications Supervisor 651-757-1989
Dispatch: 651-582-1500
