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MTP3550 AND MTM5400 NOT SWITCHING ON

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TechMbuso

Newbie
Joined
Sep 13, 2022
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HI everyone,

I have a MTP3550 and a MTM5400 that are not switching on.

I have checked the fuses on the MTM and seems to be working and when supply is connected and power on button is pressed, the on board LED flashes green then red but, the radio does not power up.
when connected to CPS it is not detected even when trying to put it in programming mode.

Similar to the MTP it does not turn on, but when connected onto the charger, the front LED luminate red as well as when connecting the programming cable it glows red but is not detected to the cps.

for both radios because the LEDs turns on, that makes me to rule out the supply circuit problem. but, leaves me with the question what might be wrong.

extra info: the radios are not stunned/disabled from the RCM of the system.

My worry is that I am getting lot of these coming back from my users for me to fix and starting to have a feeling this might be the common fault on these terminals.
These are links to videos demonstrating these problems
and MTP3550 NOT POWERING ON
 

TechMbuso

Newbie
Joined
Sep 13, 2022
Messages
2
additional info. I have tried to provide the IS on the MTM5400 but still behaving the same. the LED (D402) on board keeps flashing green and red, but the radio still does not switch on or detected by CPS.
 
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