My Uniden site gone

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vito123

Vito
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Went to my uniden.com and all except last scanner purchased are gone, I had 8 scanners listed, called uniden support and they were no help, any one else have this happen to them.
 

hiegtx

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did you log in with a second email account, that might have nothing on it?
This may well be the issue. If you have more than one account, then you may be looking at a 'new' one, instead of your original.
 

a417

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This may well be the issue. If you have more than one account, then you may be looking at a 'new' one, instead of your original.
I've inadvertantly done that to myself, as I frequently exploit this gmail policy, and throw dots in account emails on registrations to avoid "one login per email"
 

trp2525

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Went to my uniden.com and all except last scanner purchased are gone, I had 8 scanners listed, called uniden support and they were no help, any one else have this happen to them.
Same exact thing has happened to me. I had a total of 5 Uniden scanners registered going back to 2008 and now only my last registered scanner (a BC125AT from 2020) is listed. I can confirm that all 5 scanners were listed the last time that I checked in at my.uniden.com (which was some time ago) and there is no way I deleted any of my 4 missing scanner registrations. Also, I have used the same username/email on the registration website for the past 15 years.

I wonder if Uniden updated something on their end at some point (like new servers perhaps) and for some odd reason all of the scanner registration data for some unlucky users (like myself and the OP) did not get transferred in the process? I guess the only resolution at this point will be to re-register the missing scanners and see if they stay in the list.
 

vito123

Vito
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Philadelphia, PA.
Thanks for the replies, the last time I checked account all scanners were listed, I never changed anything, lets see if anymore members have a problem.
 

trp2525

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...I guess the only resolution at this point will be to re-register the missing scanners and see if they stay in the list.
Just as an update, I re-registered all of my missing scanners and they are remaining in my list. Luckily I keep all of my scanner serial numbers/electronic serial numbers/check sums and purchase information details in a Word document so that made it easy to enter all of the required information.

I did have one glitch with my SDS100 re-registration. I entered the serial number, electronic serial number and the check sum but it didn't show my previously purchased NXDN upgrade key and gave me the option to purchase it again. My previous SDS100 listing (before this current deleted scanners issue reared its ugly head) showed my previous NXDN upgrade key and only gave me the option to purchase either the DMR key or the Provoice key. I have the actual NXDN key stored away so I'm not worried that it is no longer showing on the Uniden website when I log in.
 

tvengr

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Feb 10, 2019
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Mine too, except its showing a 396XT that I don't own.
I have quite a few scanners I don't own on my account. I had to register the scanners to do major firmware updates for a lot of firefighters. Maybe, you did the same thing for someone else.
 
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Ubbe

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Didn't some of Unidens servers crash or where compromised by hackers or something like that and they had to rebuild them some time ago. Maybe the restoration wasn't a total success.

/Ubbe
 

dave3825

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Feb 17, 2003
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Suffolk County NY
I have quite a few scanners I don't own on my account. I had to register the scanners to do major firmware updates for a lot of firefighters. Maybe, you did the same thing for someone else.

Negative, and I do not know anyone personally that owns a 396. Also do not remember seeing it there when I registered my 200 last year.
 
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