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New APX software issue

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Steve73

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#1
Anybody using latest APX 15.0.0.1 having trouble closing the program ? Have it on two machines one windows 7 the other running 8. Program won't close everything else seems to work. Only way to close is to reboot machine. I have uninstalled and reinstalled several times now with no help. Thanks in advance.
 

dpcain

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In what way does it not close? Does it freeze? Does the Menu exit button not do anything? Does the X in the top right of the window not do anything? Does anything stop working after you attempt to close it? Does the process start soaking up computer resources?
 

Steve73

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In what way does it not close? Does it freeze? Does the Menu exit button not do anything? Does the X in the top right of the window not do anything? Does anything stop working after you attempt to close it? Does the process start soaking up computer resources?
Sorry wasn't more clear. Freezes up when attempting to close the program. Windows end process function won't even close it.

*****UPDATE******

Downloaded a new copy last night from Moto Online. Uninstalled original and installed new copy on main programming laptop. Seems to have fixed issue. Going to do same on backup machine today.
 
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#6
Downloaded a new copy last night from Moto Online. Uninstalled original and installed new copy on main programming laptop. Seems to have fixed issue. Going to do same on backup machine today.
Seems to be a common thread. I've had issues with both APX and XTS/XTL CPS. I think much of it has to do with Microsoft pushing updates to .NET and other components.

I've had to reinstall XTS CPS on my Toughbooks twice. When attempting to write new firmware, I kept getting a "unable to create encaten component" message and the program would crash.

Removing and reinstalling was the recommended fix and it worked.
 
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