I want to preface my post by disclosing that I'm new to the world of scanners, I have a lot to learn. I purchased a new in the box Pro-668 that I just received in the mail. I used the zip code function and found local frequencies and began scanning within 5 minutes of opening the box. Admittingly, I wasn't getting as many transmissions as I thought I would (I live in a town of ~250,000) and I was getting approx. one transmission every minute. I decided to download Radioshack's pro-668 software and give it a spin. This was a huge mistake (because I don't know what I'm doing). I don't know what I did, but now none of the functions in the "select places" menu will play. When I select zip, county, city, etc., I'm able to import frequencies but when I go to play, I get the nothing to play message. I'm hoping this is a simple fix. If anyone out there could either give me advice or direct me to a thread that addresses this issues I would be very appreciative. Thanks!