Open Win96 go to file and the drop down to Web Import that will take you over to RR database you will have to enter your user name password and then the country, State, County or the type system. From there you just need to check the sites and after the sites it will show a list of talk groups to choose from. After that select your target bank and it will load the info you just selected to the bank and channels you have selected. The More you play around with it the more you will learn it. Just keep in mind if you want to change how you have the scanner set up always save (download from scanner) and give it a Ver # and you will always have the previous file to go back to. Good Luck Hoser