The battery cover on my PRO-96 is broken. Does anyone know how to go about ordering a new one. Radio Shack has been no help.
PRO-96 Battery Cover
- Thread starter jegallag
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iMONITOR
Silent Key
Radio Shack could help you if they wanted to. Sounds like they're just being lazy. They'll be the next one to go out of business.
Give GRE a call. I'm fairly certain the part listed below is the same.
GRE America, Inc
425 Harbor Blvd.
Belmont, CA. 94002
USA.
GRE P/N: 100-008
- Battery compartment lid
- For PSR-100/300/500
$5.99/ea.
Give GRE a call. I'm fairly certain the part listed below is the same.
GRE America, Inc
425 Harbor Blvd.
Belmont, CA. 94002
USA.
[FONT=Verdana, Arial, Helvetica, sans-serif]Ph:: (650) 591-1400[/FONT]
[FONT=Verdana, Arial, Helvetica, sans-serif]Fax: (650) 591-2001[/FONT]
[FONT=Verdana, Arial, Helvetica, sans-serif]Fax: (650) 591-2001[/FONT]
[FONT=Verdana, Arial, Helvetica, sans-serif]Office Hours: 9AM-6PM Monday to Friday[/FONT]
GRE P/N: 100-008
- Battery compartment lid
- For PSR-100/300/500
$5.99/ea.
robbinsj2
Member
According to the Pro-96 parts list it looks like catalog #12410833 and NP part #DB91385 ("COVER ASSY BATTERY"). To order try calling the number at the top of the parts list, 800-843-7422, or go to Radio Shack and ask for that part.
From a recent experience, I think they now refer to the catalog number as the RSU number.
Jim
From a recent experience, I think they now refer to the catalog number as the RSU number.
Jim
Thanks
Thanks, called GRE, got voicemail. Left a message, will see if they call back.
Thanks, called GRE, got voicemail. Left a message, will see if they call back.
No Help
I have talked to the Radio Shack 800 number, no help.
Called the local Radio Shack and they were unable to find the part either. Any other ideas?
I have talked to the Radio Shack 800 number, no help.
Called the local Radio Shack and they were unable to find the part either. Any other ideas?
robbinsj2
Member
Have you referenced the actual part numbers when calling the 800 number? Did you tell the local store that it isn't a regular stock number but rather an RSU part number?
I suggest you go in and talk to a manager in person. Recently I ordered a few Pro-96 belt clips and a battery cartridge. The first sales rep I spoke with tried to find what I wanted but couldn't get anything to match the numbers I provided, and couldn't find it separately. The manager came over and eventually found them, apparently in a different system altogether. It was as if the sales rep was searching the store inventory system (like 20-526 = Pro-96) whereas the manager found it in a separate parts inventory system.
Both the manager and rep were surprised at the success, and wondered where I got the part numbers from. Without those numbers I'm not sure they could have ever found them.
If/when you go in, stress that it isn't a stock number but rather an RSU parts number for ordering a component from the warehouse. In person it won't be so easy to blow you off.
TES
Member
FWIW the battery covers on the PSR500 and Pro-96 are NOT the same.
iMONITOR
Silent Key
If by saying that "Radio Shack has been no help" did you mean to say that the battery cover is no longer available from RSU parts? I did check the parts database and it says the battery door is not in stock. GRE made the scanner for Radio Shack. If they also do not have any available then try to find someone that has one that they are parting out.
TPC2075
Member
Need Help ? Read on !
In Re: to your Pro96
Radio Shack never helps customers much anymore "But" I happen to have a spare Pro96 Battery
Compartment Cover if your still interested ? I sent one also to another member here last Dec,08
all I need from you is a shipping address and "I" will ship it off to you!
for free ,no money requested,no catches of any kind ! I am "just" a nice "guy" maybe the only one left out
here in our community.
you can email me directly if you would like etc. at ( rorstev@gmail.com ) name is "Rory"!
have a great year.
Rory
2-17-09,7:26 AM(PST)
In Re: to your Pro96
Radio Shack never helps customers much anymore "But" I happen to have a spare Pro96 Battery
Compartment Cover if your still interested ? I sent one also to another member here last Dec,08
all I need from you is a shipping address and "I" will ship it off to you!
for free ,no money requested,no catches of any kind ! I am "just" a nice "guy" maybe the only one left out
here in our community.
you can email me directly if you would like etc. at ( rorstev@gmail.com ) name is "Rory"!
have a great year.
Rory
2-17-09,7:26 AM(PST)
topcat60
Member
Their parts replace store is in west berlin nj i dont no the number but its not hard to look up.
Maybe your's are.............
Posting inaccurate info really doesn't help anyone. The battery covers are NOT the same on the 97 and 96 (I don't have a 93 so I can't comment on that one).
Posting inaccurate info really doesn't help anyone. The battery covers are NOT the same on the 97 and 96 (I don't have a 93 so I can't comment on that one).
I am using as such right now So for the past year or longer I have em on my desk now MR knowitall
Just for kicks I called RS to try to order a spare battery cover and belt clip for my Pro-96 and I got the run a round for about 45min. I called the regular RS number and they said they couldn't help me with parts and to go to radioshack.partsearch.com to order the parts. I tried looking up part numbers listed above and couldn't. I called the number listed on the website and could never get to a live person. The automated person on the phone would say press 1 then 2 then 5 then 1 and it didn't work. Tried another menu option it said press 1 then 2 then 4 still no live person. So I think I am going to print off the part numbers and try my luck at the local RS store.
Mike
Mike
12410833 COVER ASSY BATTERY $3.69 In Stock as of Feb 19th at 0951. This can be ordered in the store by any sales associate from RSU parts.
bryonh
Member
pro-96 battery cover
try this number from gethuman.com Radio shack 800‑843‑7422 Press 0; at prompt press 0.
try this number from gethuman.com Radio shack 800‑843‑7422 Press 0; at prompt press 0.
Thanks to the posters that have supplied the RSU number, I will attempt to order a replacement for a slightly damaged cover this weekend.
I am not really interested in taking this thread off topic. But I would love to see a photo of your 96/97 cover swap because measuring and checking on my units shows they are NOT the same. The small tabs (both top and bottom) and their corresponding slots are spaced differently on the 96 and 97. The covers from a 97 WILL fit a PSR-500 or a PRO-106 since they all share a common rear case.
By the way I don't know it all, but I do know this. You may want to double check your parts.
Tom
Steveradio
Member
Last year I order the whole case from Radioshack, now in need of a new clip and having the same problems.
Called 866-910-7278 and they do not have the item available anymore they told me this twice. Also called 800-The-shac with no luck and they told me to call the 866 number anyway.
I will attempt to contact GRE and see what happens but it seems if you get the part to buy a few of them just incase unless anyone else has tips on who to try next?
Thanks
Steve
Called 866-910-7278 and they do not have the item available anymore they told me this twice. Also called 800-The-shac with no luck and they told me to call the 866 number anyway.
I will attempt to contact GRE and see what happens but it seems if you get the part to buy a few of them just incase unless anyone else has tips on who to try next?
Thanks
Steve
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