This is correct. They should be able to send it off to their office in TX and have it repaired for you, However, Let's hope you have better luck I did sending something off to repair from them...I sent a computer off that I bought from there before and it took them TWO MONTHS.. I had to end up calling and complain to the main office and come to find out, They had it in the store here the entire time and hid it on a shelf and forgot about it.. But back to the original question..Yes, RadioShack can send it off and have it fixed for you...Or if you live near a local radio repair shop perhaps. Radio Shack would probably be the best bet in my opinion though..I'd go with them If it were me.
You should really start a new thread and then give us the info we need to help, like State, which I take it is FL. then county and locality/city/town.
What your interested in listening too will help.