Hi everyone, I'm new here and I'm sorry to be abusing your hospitality straight away with a problem but this is what brought me here in the first place.
Recently (9 or 10 months ago) our company acquired 6 Vertex VX-231 Two Way radios. Everyone was very happy with the radios until recently where all the radios started to not transmit. Even straight off the charger they'd just receive and if you wanted to transmit anything they'd only beep.
I've been looking everywhere for information on this and couldn't find anything documenting this problem or anything similar. Everything leads me to believe that it has to do with the batteries on the units as I've tried to swap the batteries around from units that are working into units that aren't and they seem to work. This could have something to do with charging but even straight out of the charger they do the same, some units just beep once when you press the PTT and don't transmit but the radio stays on for hours if you leave it alone so it shouldn't have anything to do with lack of charge.
Other thing is that it could be a configuration issue somewhere in the radio but I couldn't find anything about this either.
Anyone has any idea what may be happening to us? This is causing some disruption recently in the company and although the units are still under warranty I didn't want to have to send them away and make do with no radios for God knows how long.
Thank you very much for any help you can dispense.
Regards,
Rod
Recently (9 or 10 months ago) our company acquired 6 Vertex VX-231 Two Way radios. Everyone was very happy with the radios until recently where all the radios started to not transmit. Even straight off the charger they'd just receive and if you wanted to transmit anything they'd only beep.
I've been looking everywhere for information on this and couldn't find anything documenting this problem or anything similar. Everything leads me to believe that it has to do with the batteries on the units as I've tried to swap the batteries around from units that are working into units that aren't and they seem to work. This could have something to do with charging but even straight out of the charger they do the same, some units just beep once when you press the PTT and don't transmit but the radio stays on for hours if you leave it alone so it shouldn't have anything to do with lack of charge.
Other thing is that it could be a configuration issue somewhere in the radio but I couldn't find anything about this either.
Anyone has any idea what may be happening to us? This is causing some disruption recently in the company and although the units are still under warranty I didn't want to have to send them away and make do with no radios for God knows how long.
Thank you very much for any help you can dispense.
Regards,
Rod