Wthom100
Member
Hello Everyone -
Perhaps someone has the knoweledge here on the RR forum to help me resolve an issue I am having where I am trying to re-load a new laptop with ARC500 software I previously purchased.
Some background:
- I purchased the Butel ARC500 software for my Radio Shack Pro-197 scanner through RR for $39.99 about 6 months ago.
- I have the software keys
- Laptop I was using before was a Windows XP. My new laptop is Windows 7
- Before I got rid of my old laptop, I copied the ARC500 software onto a memory stick. My intention was to transfer the ARC500 software from my old computer to the new computer.
- When I copied the software onto my computer and try to run the ARC500.exe file I get an error message as follows: "component msinet.ocx or one of it's dependencies not correctly registered: a file is missing or invalid"
- I am not sure what the issue is. I suspect it might have someting to do with the software keys but not sure where to enter the keys.
- I thought about just re-downloading the software from the RR Radioshack site to ensure all the proper files get downloaded - but before the download you have to buy the software - which obviously I do not want to do because I already purchased it (again, I have the keys from my prrior purchase)
Question:
- Does anyone have any idea what I may have doing wrong? And, what can I do to get the ARC500 software up and running again on my new computer.
Regards - Wthom100
Perhaps someone has the knoweledge here on the RR forum to help me resolve an issue I am having where I am trying to re-load a new laptop with ARC500 software I previously purchased.
Some background:
- I purchased the Butel ARC500 software for my Radio Shack Pro-197 scanner through RR for $39.99 about 6 months ago.
- I have the software keys
- Laptop I was using before was a Windows XP. My new laptop is Windows 7
- Before I got rid of my old laptop, I copied the ARC500 software onto a memory stick. My intention was to transfer the ARC500 software from my old computer to the new computer.
- When I copied the software onto my computer and try to run the ARC500.exe file I get an error message as follows: "component msinet.ocx or one of it's dependencies not correctly registered: a file is missing or invalid"
- I am not sure what the issue is. I suspect it might have someting to do with the software keys but not sure where to enter the keys.
- I thought about just re-downloading the software from the RR Radioshack site to ensure all the proper files get downloaded - but before the download you have to buy the software - which obviously I do not want to do because I already purchased it (again, I have the keys from my prrior purchase)
Question:
- Does anyone have any idea what I may have doing wrong? And, what can I do to get the ARC500 software up and running again on my new computer.
Regards - Wthom100