I Have recently received 2 posts concerning utilizing RF data base down loads & the ARC 500 software to correct re-banding issues and I am very appreciative of this assistance. However after considerable review of all the processes involved, ( import, upload, download, etc., ), I have concluded that since I have very little computer understanding, ( no understanding of software, downloading, etc. ), that this is something that I simply do not understand how to do. I have never attempted this before and simply do not feel comfortable attempting this. Therefor, as in my previous post dated 01/16, if anyone knows of anyone, ( individual or repair firm ) within reasonable driving distance of Queen Anne's Co., Md., that I could take the scanner to, and pay to have this done, it would be appreciated. It seems a shame to have a scanner not 2 years old, but is on the verge of going to the dumpster. Thank You.