SDS100/SDS200: SDS Cold Solder Joint Issue... Part Deux

[Echo4Thirty]

My SDS100 that I sent in back in March 2022 is doing it again. Boxed up and ready to go back to Flower Mound, TX. Very frustrating. I dont use the radio that often, so I probably have an hour of actual usage and never took the antenna back off once it came in. Maybe I have the 2nd one to roll off the line. This time its coming back and going to be sold. I cant sink 100.00 in it especailly when it gets used maybe three times a year. I guess I got a real lemon with this particular unit. Hopefully they will also fix the rotary knob this time. It was not addressed last time and I (foolishly) did not send it back when It returned. Oh well.

Has anyone else had this RSSI issue crop up after repair? @JoeBearcat Am i correct to assume this will not be covered under any repair warranty? I am not expecting it to be, but if you dont ask, the anwer is always no.

 

[rcool101]

You have a 90-day warranty after any repair, regardless of any warranty running out. Maybe it's a good idea to check if it was fixed.

 

[Echo4Thirty]

They received it Tuesday, I will update the thread with the current repair turnaround times.

In order to sell it, do I need to do anything to de-register it off of my Uniden account so the next owner can purchase entitlements?

 

[buddrousa]

I have a used sds100 and several 536's some came with dmr active and I registered and turned on nxdn no problems

 

[Echo4Thirty]

Ok perfect. Thanks for that clarification.

 

[swatpup102]

When it comes back, if you don't want it I'll buy it! Starting bid, $100.

 

[srpawski]

I sent one of my SDS100s in the end of October for what I think has to do with the control board. It won’t power up. I had an estimated return date of 11/22/23. I have still not heard anything and the status on their website confirms they got it and logged it and assigned it a case number on 11/02/23. Not that I am being impatient, since I have 3 other scanners to use, but for those with experience in sending them in for repair, is it worth giving a call to see if there is any further information they can provide on repair status?

 

[buddrousa]

Yes you can call with the case number and other information about the scanner and get an update it could be a problem waiting on parts or a problem with the payment. But call and ask for a update I did was nice about it and got answers.

 

[srpawski]

Yes you can call with the case number and other information about the scanner and get an update it could be a problem waiting on parts or a problem with the payment. But call and ask for an update I did was nice about it and got answers.

I figure it’s parts if anything. It’s under warranty yet, until April, so it should be on their dime. Their website tracker thing is nice but it is detail lacking.

 

[srpawski]

Yes you can call with the case number and other information about the scanner and get an update it could be a problem waiting on parts or a problem with the payment. But call and ask for a update I did was nice about it and got answers.

How ironic this is. I was going to call them today as I had part of the day off. Last night I got a Fedex tracking number. It's on it's way back to me.

 

[kae9797]

How ironic this is. I was going to call them today as I had part of the day off. Last night I got a Fedex tracking number. It's on it's way back to me.

Well did you get that scanner back yet?
Did they fix the problem?
Ohhh I cant wait to hear the answer...

Stay tune for another chapter as the scanner turns.......

 

[srpawski]

Well did you get that scanner back yet?
Did they fix the problem?
Ohhh I cant wait to hear the answer...

Stay tune for another chapter as the scanner turns.......

Yes. It arrived late afternoon yesterday. It was a day late due to the weather. I let it sit to warm up until late evening. It was the logic board that needed to be replaced. It arrived back in the same condition as it was when I shipped it. I put the SD card back in it and a battery and it powered up fine and works.

 

[Echo4Thirty]

It arrived back from them on the 25th, so it was gone about 20 days after they got it.