I'm a new SDS100 user. I was able to do the initial setup of profile, favorites, etc., using Sentinel software, and the scanner works fine except for one issue.
When I connect the USB cable to the PC now, I get the 'Mass Storage' and 'Serial Port' selection, as expected. Then I press 'E'. After entering the 'E', the scanner seems to 'lock up; with the words 'Mass Storage' on the screen, and no amount of pressing any other buttons does anything to let me move on to scanning or menus or anything else.
I am able to write to and read from the scanner, so I know it's not the cable or USB port, and when the scanner is not connected, it works okay. Any ideas?
When I connect the USB cable to the PC now, I get the 'Mass Storage' and 'Serial Port' selection, as expected. Then I press 'E'. After entering the 'E', the scanner seems to 'lock up; with the words 'Mass Storage' on the screen, and no amount of pressing any other buttons does anything to let me move on to scanning or menus or anything else.
I am able to write to and read from the scanner, so I know it's not the cable or USB port, and when the scanner is not connected, it works okay. Any ideas?