SDS100/SDS200: SDS100 Stopped picking up any signal

[mule1075]

Mine is sitting on unidens desk somewhere. I was told they were expecting my package and would look at it as soon as it came in but it appears that isn’t going to happen. So I guess another 2 months without a radio.

It has been stated before once it gets in front of the tech then you will get a update usually it is inline to ship. Also where are you getting the 2 month number from? With the exception of a few days lost at the end of March for inventory the turnaround time has been right in the 20 working day window. Remember working days are Monday through Friday no weekends.

 

[UnidenSupport]

Well here is the latest from my end. I got the email from Uniden saying they have shipped my radio out 4/17/19, which is 10 days before their projected return date. I have been in touch with https://forums.radioreference.com/members/unidensupport.1187087/ and had apprised him/her of my SRO # as per their suggestion. Looking at the repair notes to see what they did it says "REPLACEMENT - UNIT HAS BEEN REPLACED WITH A MAC PAC ORDER". I have no idea what a MAC PACK is even after searching on the web. So I don't know what to expect, perhaps a refurbished unit. Is anyone familiar with what this means? Thanks in advance.

After looking at your SRO, you are receiving a new replacement. tracking shows you will have it 4.22

 

[starsty96]

It has been stated before once it gets in front of the tech then you will get a update usually it is inline to ship. Also where are you getting the 2 month number from? With the exception of a few days lost at the end of March for inventory the turnaround time has been right in the 20 working day window. Remember working days are Monday through Friday no weekends.

Yes I know. Misworded. It will now be 2 months total without a working unit.

 

[UnidenSupport]

And for the record, a mac pac order is an order going through our internal systems instead of an exchange done by the repair department. Essentially it means an order was made to fulfill the request.

 

[starsty96]

Tha

And for the record, a mac pac order is an order going through our internal systems instead of an exchange done by the repair department. Essentially it means an order was made to fulfill the request.

thats good to know. Thanks for the info.

 

[starsty96]

Well Tampatracker, your situation has given me some slight hope now in mine!

 

[tampatracker]

After looking at your SRO, you are receiving a new replacement. tracking shows you will have it 4.22

Thank you. You guys ROCK.

 

[Tramagod]

Yes I know. Misworded. It will now be 2 months total without a working unit.

Getting a brand new replacement and still crying, SMH, some people just refuse to be pleased.


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[starsty96]

Getting a brand new replacement and still crying, SMH, some people just refuse to be pleased.


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You’re misinformed or didn’t read it correctly. I’m not the one they mentioned getting a new replacement. If it was me, I would be more than pleased.

 

[Tramagod]

You’re misinformed. I’m not the one they mentioned getting a new replacement.

I wasn’t referring to you, my apologies, I merely commented in the wrong place, but I do stand by my comment.


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[doctordialtone]

This is what happens when you try to make an intelligent comment from a cell phone...

 

[WeBeCinYa]

I wasn’t referring to you, my apologies, I merely commented in the wrong place, but I do stand by my comment.


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Who are you referencing exactly? I see a question or concern about a Mac order but that’s understandable since he would have zero idea what that coding means.


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[mule1075]

Who are you referencing exactly? I see a question or concern about a Mac order but that’s understandable since he would have zero idea what that coding means.


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Posts 184 and 187

 

[WeBeCinYa]

I don’t see where anyone complained about receiving a new unit once it was determined that’s what was being issued.

Uniden made a good call here, glad they stepped up.


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[WeBeCinYa]

Thank you. You guys ROCK.

Post #187 > How is this complaining?
Post #184 > Uniden following up on mac order question.



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[KK4JUG]

This is what happens when you try to make an intelligent comment from a cell phone...

Well, apparently smartphones just ain't all that smart.

 

[mule1075]

Post #187 > How is this complaining?
Post #184 > Uniden following up on mac order question.



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Look again he said he quoted the wrong person.

 

[WeBeCinYa]

No one complained so I am not sure why he quoted anyone.

 

[KK4JUG]

Everyone's ego has been soothed so move on.

 

[tampatracker]

Well, it sure isn't me crying.